Emery Lopez
Litchfield Park,AZ
Summary
Results-driven financial professional with a proven track record in both residential and commercial lending, including robust credit analysis and risk assessment. Demonstrated ability to build strong client relationships, drive loan origination, and exceed sales targets. Expertise in reviewing loan documentation, determining creditworthiness, and mitigating risk. Successfully managed a combined portfolio of $11 million in residential and commercial loans at WaFd Bank. Adept at fostering team collaboration, implementing effective marketing strategies, and delivering exceptional customer service. Seeking to leverage extensive lending knowledge and leadership skills to contribute to a dynamic financial institution.
Overview
15
15
years of professional experience
Work History
Mortgage Banker & Assistant Branch Manager
WaFd Bank
10.2018 - 01.2025
- Originated both residential and commercial loans, reaching a combined total of $11 million by year-end in 2024 through a strategic approach to lending and market expansion
- Conducted thorough credit analysis and risk assessment of loan applications, ensuring adherence to underwriting guidelines and mitigating potential losses
- Reviewed and audited closed loan files, ensuring accuracy and compliance with regulatory requirements
- Built and strengthened cross-referral partnerships with Retail, Commercial, and Community Banking groups, driving business growth
- Developed and maintained strong relationships with real estate professionals through strategic marketing and outreach
- Led marketing initiatives for community events and business partnerships, expanding the bank's market presence
- Designed and implemented targeted marketing campaigns, resulting in a 30% increase in mortgage loan originations
- Managed direct reports, fostering a client-focused and employee-friendly environment that promoted teamwork and high performance
- Conducted market trend analysis and risk management activities to optimize lending strategies
Assistant Service Manager
Desert Financial
06.2020 - 11.2020
- Conducted weekly sales and service meetings to drive performance and achieve branch goals
- Audited and oversaw branch operations, ensuring compliance and efficiency
- Built strong member relationships, providing excellent service and tailored financial solutions
- Provided performance coaching and feedback to team members, driving improved service and member retention
- Collaborated with cross-functional teams to identify and implement process improvements
- Developed and executed marketing campaigns, resulting in a 25% increase in new member acquisition
- Implemented social media strategies to enhance branch visibility and engagement
Office Manager
Champion Air
04.2017 - 10.2018
- Coordinated office staff activities and implemented efficient filing systems
- Managed timecard administration and ensured accurate record-keeping
- Handled customer inquiries and complaints, providing timely and effective resolutions
- Managed office supplies inventory and coordinated daily schedules and appointments
Medical Records File Clerk & Office Admin
West Side General Practice
01.2010 - 01.2016
- Assisted with administrative duties, including patient triage, phone management, and billing/collections
- Maintained and organized medical records, ensuring accuracy and confidentiality
Education
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ03-2025
Skills
- Commercial Lending
- Loan Origination
- Residential Lending
- Credit Analysis
- Risk Assessment
- Underwriting Preparation
- Client Relationship Management
- Compliance
- Financial Statement Analysis
- Sales & Business Development
- Cross-Selling
- Leadership & Management
- Branch Operations
Awards
- Academic Honor Award
- Academic Letter
- Certificate of Completion of Loan Officer Courses, 06/22/19
- Notary Public, 03/13/26
- NMLS #1808547, 10/22/18
- Future Focused Leadership Certification, 02/10/21
Timeline
Assistant Service Manager
Desert Financial
06.2020 - 11.2020
Mortgage Banker & Assistant Branch Manager
WaFd Bank
10.2018 - 01.2025
Office Manager
Champion Air
04.2017 - 10.2018
Medical Records File Clerk & Office Admin
West Side General Practice
01.2010 - 01.2016
Bachelor of Science - Business
University of Phoenix
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