Emery McCleery
Mesa
Summary
Administrative Professional with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Effective communication and multitasking to meet diverse administrative needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Virtual Care Coordinator
NextCare Urgent Care
07.2023 - Current
- Support daily operations for a multi-state virtual clinic, including patient intake, insurance verification, and physician scheduling.
- Liaise between patients, providers, and insurance companies to resolve billing and coverage issues.
- Trained new administrative staff on EHR systems and HIPAA protocols, ensuring 100% compliance.
- Remote
Patient Services Advocate
FastMed Urgent Care
12.2020 - 07.2023
- Support daily operations for a multi-specialty clinic, including patient intake, insurance verification, and physician scheduling.
- Liaise between patients, providers, and insurance companies to resolve billing and coverage issues.
- Trained new administrative staff on EHR systems and HIPAA protocols, ensuring 100% compliance.
Registered Behavioral Technician
Centria Autism Healthcare
03.2020 - 08.2020
- Provided Applied Behavior Analysis (ABA) principles and strategies under the supervision of a Board Certified Behavior Analyst (BCBA) while working directly with individuals diagnosed with Autism Spectrum Disorder
Benefits Specialist
Community Bridges
08.2019 - 02.2020
- Support daily operations for a specialty clinic, including patient intake, insurance verification, and physician scheduling.
- Liaise between patients, providers, and insurance companies to resolve billing and coverage issues.
- Maintain accurate and confidential patient records in compliance with HIPAA.
Dealer Account Manager
OpenLane
01.2018 - 01.2019
- Establishing/maintaining relationships with individual dealers, dealer groups, institutional accounts
- Generating sales and securing repeat business and prospecting leads.
Accounts Payable Representative
Banner Health Corporate
03.2017 - 01.2018
- Responsible for processing on average 19,000 to 20,000 invoices
- Payments annually to vendors for goods and services consumed by all Banner facilities across 7 states.
Patient Financial Representative
Banner Health Clinic
11.2015 - 03.2017
- Support daily operations for a multi-specialty clinic, including patient intake, insurance verification, and physician scheduling.
- Liaise between patients, providers, and insurance companies to resolve billing and coverage issues.
- Trained new administrative staff on EHR systems and HIPAA protocols, ensuring 100% compliance.
Patient Services Coordinator
AZ Tech Radiology
10.2013 - 11.2015
- Support daily operations for a multi-specialty clinic, including patient intake, insurance verification, and physician scheduling.
- Liaise between patients, providers, and insurance companies to resolve billing and coverage issues.
- Trained new administrative staff on EHR systems and HIPAA protocols, ensuring 100% compliance.
Education
General Equivalency Diploma -
Pierce College Fort Steilacoom
11.2013
Skills
- Proficient in coordinating administrative duties in busy medical offices
- Expedient in processing patient check-in/out, verifying insurance, collection of co-pays/deductibles/coinsurance costs
- Efficient in managing appointment scheduling, patient records requests, and obtained prior authorization and referrals
- Experienced in using Microsoft Office, Cerner, PowerChart, RevCycle, Nextgen, Lawson, GHX, Coupa, Salesforce, Epic
Certification
- CPR/First Aid Certification
- Registered Behavioral Technician - National Provider Identifier: 496371654
Timeline
Virtual Care Coordinator
NextCare Urgent Care
07.2023 - Current
Patient Services Advocate
FastMed Urgent Care
12.2020 - 07.2023
Registered Behavioral Technician
Centria Autism Healthcare
03.2020 - 08.2020
Benefits Specialist
Community Bridges
08.2019 - 02.2020
Dealer Account Manager
OpenLane
01.2018 - 01.2019
Accounts Payable Representative
Banner Health Corporate
03.2017 - 01.2018
Patient Financial Representative
Banner Health Clinic
11.2015 - 03.2017
Patient Services Coordinator
AZ Tech Radiology
10.2013 - 11.2015
General Equivalency Diploma -
Pierce College Fort Steilacoom