Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Credit Analyst Intern
VTB Bank
07.2024 - Current
Contributed to risk mitigation strategies by identifying key trends and potential red flags in borrower profiles.
Supported the team by conducting industry-specific research, identifying key trends and potential risks that could impact lending decisions.
Streamlined documentation processes by maintaining well-organized files on borrower profiles, facilitating quick retrieval when needed for further analysis or reporting purposes.
Continuously expanded personal knowledge and expertise in credit analysis through self-directed learning, seeking feedback from senior analysts, and participating in relevant training programs.
Front Office
Hotel Cristallo
12.2021 - 09.2023
Managed cash transactions accurately, balancing daily reports and maintaining proper financial records for the front office department.
Maintained a high level of professionalism while addressing guest inquiries and resolving complaints.
Processed expense reports and office invoices in Microsoft Excel.
Actively contributed towards promoting a positive workplace culture focused on teamwork, open communication channels among staff members, and continuous improvement of service quality levels.
Handled emergency situations with calm professionalism, ensuring guest safety and coordinating appropriate responses from relevant departments within the hotel establishment.
Increased customer service success rates by quickly resolving issues.
University Assistant
University Of Bologna
11.2021 - 12.2021
Established strong relationships with parents and guardians, maintaining open lines of communication for ongoing collaboration in support of student success.
Facilitated the smooth transition of new students into the university setting through comprehensive orientation programs.
Boosted academic performance by implementing innovative teaching techniques tailored to individual student needs.
Championed diversity initiatives within the institution, promoting an inclusive campus culture for all students and staff members alike.
Organized extracurricular activities, such as clubs or study groups, fostering an inclusive campus community.
Education
ECONOMICS OF TOURISM - International Tourism And Leisure Industries