Emil Bayramov

• Provided customer consultations on e-grocery platform products and services
• Processed orders and handled issues related to delivery and returns
• Managed customer inquiries via phone, chat, and email, ensuring a high standard of service
• Coordinated with logistics and warehouse teams to promptly resolve customer requests
• Contributed to improving customer satisfaction and optimizing internal support processes

• Participated in the development and implementation of international projects
• Conducted negotiations and correspondence with foreign partners
• Organized the reception of international delegations, including guest accommodation, guided tours, participation in official events, and coordination of departure logistics

• Carried out recruitment and onboarding of new employees
• Monitored compliance with labor legislation and internal regulations
• Organized internal trainings and professional development events

• Managed client relations, provided consultations, and closed sales deals
• Conducted market analysis and developed proposals to increase sales
• Prepared reports on sales performance and customer activity