Summary
Overview
Work History
Education
Skills
Timeline
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EMILIA VELASQUEZ

Buckeye

Summary

Dynamic and detail-oriented professional with extensive experience as a Cashier at Burlington, excelling in point of sale operations and effective communication. Recognized for exceptional customer service and teamwork, consistently enhancing the shopping experience while maintaining an organized and efficient work environment. Proven ability to resolve issues and manage cash handling with precision.

Overview

5
5
years of professional experience

Work History

Cashier

Burlington
Avondale
09.2024 - 12.2025
  • Processed customer transactions quickly and accurately at the register.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided excellent service.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Managed returns and exchanges according to company policy.
  • Collaborated with team members to restock shelves during busy periods.
  • Handled cash, credit, and gift card transactions securely and efficiently.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.

Warehouse Picker

Thred up
tolleson
01.2021 - 01.2021
  • While working at Thred up, I was able to stand on my feet for 8 hours a day.
  • Operated forklifts and pallet jacks to safely transport pallets and materials throughout warehouse.
  • Kept work area organized and clutter-free.
  • Packaged shipments to ensure safe transport, including building crates and pallets to protect merchandise.
  • Kept all warehouse work stations clean and organized to promote efficiency.
  • Reviewed and fulfilled pick lists and completed transactions in ERP system.

Cashier

Big 5 sporting goods
avondale
11.2020 - 01.2021
  • Working at big 5 sporting goods, I was a cashier and was able to be on my feet for multiple hours.
  • I have good customer service and am good with working with others.
  • Processed cash register transactions by inputting product costs and giving back change.
  • Adhered to all cash handling policies and procedures.
  • Returned non-purchased products to shelves and performed general merchandising functions.
  • Greeted all customers and provided prompt and friendly service.
  • Verified prices and calculated totals using scanners and point of sale (POS) systems.

Education

High School -

La Joya community high school
avondale, az
05.2021

Skills

  • Fast worker
  • Fast learner
  • Organization
  • Teamwork
  • Creative thinking
  • Time management
  • Problem-solving
  • Motivation
  • Attention to detail
  • Point of sale operations
  • Cash handling
  • Effective communication
  • Organizational skills
  • Professionalism and courtesy
  • Empathy and patience
  • Clear communication
  • Multitasking and organization

Timeline

Cashier

Burlington
09.2024 - 12.2025

Warehouse Picker

Thred up
01.2021 - 01.2021

Cashier

Big 5 sporting goods
11.2020 - 01.2021

High School -

La Joya community high school

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EMILIA VELASQUEZ