- Passionate about balancing physical health with mental and emotional wellness
- Participating in cultural exchange programs and homestays
- Documenting and sharing travel experiences
- Avid Reader
- Personal Development and Self-Improvement
- Animal Care
Emily Barrington
Phoenix
Summary
-Dynamic hospitality professional with extensive experience at Wren and Wolf, excelling in customer satisfaction and new hire training. Proven skills in workflow management and problem-solving, consistently enhancing guest experiences. Adept at multitasking and maintaining a welcoming environment, contributing to repeat customer visits and a thriving team atmosphere.
-Upcoming graduate with foundational knowledge in Psychology with an emphasis in Sports Performance and hands-on experience gained through academic projects and classes. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
Work History
Barista
Wren and Wolf
03.2023 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Restaurant Hostess
Wren and Wolf
03.2023 - Current
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Training new employees on all host responsibilities.
Front Desk Receptionist
Crunch Fitness
08.2022 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected gym fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Bachelor of Science - Psychology With An Emphasis in Sports Performance
Grand Canyon University
Phoenix, AZ08-2025
Skills
- Workflow management
- Microsoft Office understanding (Word, Excel, Powerpoint)
- Hospitality and accommodation
- New hire training
- Time management
- Verbal and written communication
- Problem-solving
- Attention to detail
- Multitasking and organization
- Sales expertise
- Opening and closing duties
- Dining room maintenance
Interests
Timeline
Barista
Wren and Wolf
03.2023 - Current
Restaurant Hostess
Wren and Wolf
03.2023 - Current
Front Desk Receptionist
Crunch Fitness
08.2022 - 12.2023
Bachelor of Science - Psychology With An Emphasis in Sports Performance
Grand Canyon University
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