Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Emily Canzoneri

Glendale

Summary

I have a wide range of knowledge with medical, vision, and pharmacy insurance payers as well as knowledge on prior authorization, appeals, claims, collections and insurance verification processes. I am an excellent multi-tasker and fast learner, as well as a great team player. I exceed the expectations within my role within the first 6 months. I am always willing to help other teams where they need. I also prioritize my time on my phone calls with insurance payers or with patients/providers. I exhibit excellent customer service skills by being very friendly on the phone with patients, providers, and insurance payers. I have an energetic work attitude and courteous demeanor. Offering 10+ years of experience in the medical field and willing to take on any challenge and ready to help the team achieve company goals. I also have experience in many systems such as OPIE, CPR+, Office Ally, People Ready, eClinical, Athena, Waystar, Salesforce, Practice Suite, NextGen, Medisoft, EHR, Change, and Emdeon.

Overview

9
9
years of professional experience

Work History

ACCOUNTS RECEIVABLE AND BILLING CLERK

CONIFER HEALTH SOLUTIONS
10.2025 - Current
  • Managed invoicing processes to ensure timely billing and accurate account reconciliations.
  • Oversaw collections efforts, reducing outstanding receivables through effective communication strategies.
  • Streamlined billing procedures, enhancing efficiency and reducing discrepancies in accounts.
  • Mentored junior staff on best practices for accounts receivable management and compliance standards.

TEMP ROLE

NEURODIAGNOSTIC LABORATORIES
07.2025 - 08.2025
  • Working on a spreadsheet for patients with past due balance with claims as old as 2024, outbound calls to collect on balances or set up promise to pays, payment plans, or discount on balances, inbound calls from patients paying balances, if I collect over $250, I receive 10% of that.

PART-TIME MEDICAL BILLER

ARIZONA HEART ARRHYTHMIA ASSOCIATES
04.2025 - 07.2025
  • Verify patient copays/deductibles for upcoming appointments; input copays/deductibles in to patient charts to collect at time of service; work aging reports for past due balances over 90 days; submit medical records for denied claims.

ACCOUNT REPRESENTATIVE

CAREPATH RX
03.2023 - 05.2024
  • Outbound calls to collect on past due balances/processing claims, inbound calls to collect on balances, billing out the claims and coding for infusion medications

ACCOUNTS RECEIVABLE/CLAIMS PROCESSER

CVS OMNICARE/AETNA
09.2020 - 01.2023
  • Outbound calls to collect on past due balances in collections, provider claims processing, billing out the claims and coding for infusion medications

INFUSION SPECIALIST

CVS CORAM INFUSION SERVICES
06.2018 - 12.2018
  • Verify insurance, schedule deliveries for formula and supplies, verify discharge dates, billing out the claims and coding for infusion medications

SCHEDULER

SOUTHWEST DIAGNOSTIC IMAGING
06.2017 - 06.2018
  • Inbound calls, schedule appointments, attach orders to scheduled exams

RECEPTIONIST

PHOENIX CHILDREN’S MEDICAL GROUP
09.2016 - 06.2017
  • Answer phones, schedule appointments, request referrals and authorizations, schedule surgeries, coding for different eye surgery codes

Education

High School Diploma - Health Services Management

RIO SALADO COMMUNITY COLLEGE
12.2025

HIGH SCHOOL DIPLOMA - undefined

ARIZONA CONNECTIONS ACADEMY
05.2013

Skills

  • Wide knowledge within the medical insurance field
  • Type 65-70 WPM REFERENCES
  • Great team player
  • Quick learner
  • Detail orientated
  • Consistently meets or exceeds monthly goals
  • HIPAA Compliance
  • Accounts Receivable
  • Insurance Verification
  • Organization Skills
  • Time Management
  • Billing adjustments
  • Customer service support
  • Accounts receivable
  • Claims processing
  • Relationship building
  • Strong client relations skills
  • Collections
  • Accurate payment posting
  • Account reconciliation
  • Investigative research
  • Payment management
  • Data inputting
  • Invoicing proficiency
  • Credit and collections

Timeline

ACCOUNTS RECEIVABLE AND BILLING CLERK

CONIFER HEALTH SOLUTIONS
10.2025 - Current

TEMP ROLE

NEURODIAGNOSTIC LABORATORIES
07.2025 - 08.2025

PART-TIME MEDICAL BILLER

ARIZONA HEART ARRHYTHMIA ASSOCIATES
04.2025 - 07.2025

ACCOUNT REPRESENTATIVE

CAREPATH RX
03.2023 - 05.2024

ACCOUNTS RECEIVABLE/CLAIMS PROCESSER

CVS OMNICARE/AETNA
09.2020 - 01.2023

INFUSION SPECIALIST

CVS CORAM INFUSION SERVICES
06.2018 - 12.2018

SCHEDULER

SOUTHWEST DIAGNOSTIC IMAGING
06.2017 - 06.2018

RECEPTIONIST

PHOENIX CHILDREN’S MEDICAL GROUP
09.2016 - 06.2017

HIGH SCHOOL DIPLOMA - undefined

ARIZONA CONNECTIONS ACADEMY

High School Diploma - Health Services Management

RIO SALADO COMMUNITY COLLEGE
Emily Canzoneri