
I have a wide range of knowledge with medical, vision, and pharmacy insurance payers as well as knowledge on prior authorization, appeals, claims, collections and insurance verification processes. I am an excellent multi-tasker and fast learner, as well as a great team player. I exceed the expectations within my role within the first 6 months. I am always willing to help other teams where they need. I also prioritize my time on my phone calls with insurance payers or with patients/providers. I exhibit excellent customer service skills by being very friendly on the phone with patients, providers, and insurance payers. I have an energetic work attitude and courteous demeanor. Offering 10+ years of experience in the medical field and willing to take on any challenge and ready to help the team achieve company goals. I also have experience in many systems such as OPIE, CPR+, Office Ally, People Ready, eClinical, Athena, Waystar, Salesforce, Practice Suite, NextGen, Medisoft, EHR, Change, and Emdeon.