Emily Cimorelli
Chandler
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Top-performing Closing Specialist with in-depth knowledge of closing VA and Conventional loans.
Overview
12
12
years of professional experience
Work History
Chef
Great Wolf Lodge Resort
05.2023 - Current
- Monitored quality, presentation and quantities of plated food across line.
- Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.
Owner/Operator
Creative Cravings
04.2017 - Current
- Researched similar businesses to determine competitive advantages.
- Set pricing structures according to market analytics and emerging trends.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Leasing Agent
Management Support
02.2014 - 02.2016
- Facilitated property showings and conducted tours for prospective tenants, enhancing client engagement.
- Managed lease agreements and application processes, ensuring compliance with regulations and policies.
- Developed marketing strategies to promote available units, increasing tenant inquiries and occupancy rates.
- Coordinated maintenance requests and communication between tenants and service teams for timely resolutions.
Licensed Loan Originator
LoanDepot
07.2023 - 02.2024
- Outbound calls to potential prospects using LoanDepot lead sources.
- Managed validity of documentation for approval.
- Continued ongoing training and education.
- Originated and processed loan applications, ensuring compliance with regulatory standards.
Senior Closing Specialist
Rocket Mortgage
04.2019 - 04.2022
- Communicated with customers, lending personnel and title companies to coordinate closing activities.
- Maintained loan closing pipeline and coordinated funding with county partners.
- Managed validation of documentation to regulate underwriting and closing requirements.
- Managed and resolved concerns, problems or issues to avoid closing delays.
- Reviewed title commitment and insurance policies to support pre-closing documentation.
- Delivered excellent customer service by identifying needs and recommending custom solutions.
Sales and Marketing Business Consultant
Godaddy
02.2017 - 02.2019
- Answered incoming phone calls to main retail line to engage callers and encourage in-person visits by providing valuable product and service information.
- Learned and implemented strategies for upselling products and services and suggesting complementary products to maximize value of each transaction.
- Set goals under supervision of top performers and sales coaches, constantly refining technique and meeting or exceeding performance objectives.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Education
NMLS Certificate -
NMLS
07.2024
Skills
- File Management
- Data Collection
- Advertising and Marketing
- Inventory Control
- Information Verification
- Data Entry
- Customer Service
- Technical Support
- Appointment Scheduling
Timeline
Licensed Loan Originator
LoanDepot
07.2023 - 02.2024
Chef
Great Wolf Lodge Resort
05.2023 - Current
Senior Closing Specialist
Rocket Mortgage
04.2019 - 04.2022
Owner/Operator
Creative Cravings
04.2017 - Current
Sales and Marketing Business Consultant
Godaddy
02.2017 - 02.2019
Leasing Agent
Management Support
02.2014 - 02.2016
NMLS Certificate -
NMLS
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