Emily Flores
Queen Creek
Summary
An ambitious and caring individual that is ready to impact the life's of people who need compassionate and trustworthy care. I am able to adapt to changing environments that occur in the field and can utilize my customer experience to support the care my patients will need. All while working under the scope of other health care professionals, I am able to acquire more knowledge to further my career in the healthcare world.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
03.2019 - 07.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled large cash transactions and account information confidentiality
- Responded to customer requests for products, services, and company information.
Crew Member
McDonald's
04.2018 - 02.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Medical Assistant W/ Phlebotomy
Arizona College
Mesa, AZ01-2026
High School Diploma -
Arizona College
Mesa, AZ08-2025
Skills
- Communication
- Phlebotomy
- Empathetic and Compassionate
- Clinical Skills
- Customer service
- Active listening
- Team Collaboration
- Detail-Orientated
- Medical Terminology
- Adaptability
- Critical thinking
- Data entry
Certification
HIPPA Training
BLS CPR Certification
Certified Medical Assistant (45 days upon hire)
Timeline
Customer Service Representative
Walmart
03.2019 - 07.2025
Crew Member
McDonald's
04.2018 - 02.2019
Medical Assistant W/ Phlebotomy
Arizona College
High School Diploma -
Arizona College
Similar Profiles
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Kelneisha WomackKelneisha Womack
Department Manager at WalmartDepartment Manager at Walmart
Natalia GuerraNatalia Guerra
Overnight Stocker at WalmartOvernight Stocker at Walmart
Abraheem MianAbraheem Mian
Seasonal Team Lead at WalmartSeasonal Team Lead at Walmart
Michael ClarkMichael Clark
Area Superintendent at Skanska Construction USAArea Superintendent at Skanska Construction USA