Summary
Overview
Work History
Education
Skills
Timeline
Generic
EMILY GARCIA

EMILY GARCIA

Laveen

Summary

Regional Nursing Clinical Educator with extensive experience at Optum United Healthcare, specializing in employee training and quality improvement initiatives. Proven ability to analyze data and manage projects effectively, resulting in the development of training programs that significantly improved compliance and patient care standards. Committed to promoting a culture of continuous learning and professional development within healthcare teams.

Overview

6
6
years of professional experience

Work History

Regional Nursing Clinical Educator

Optum United Healthcare
Phoenix
01.2025 - Current
  • Prepared reports summarizing results from trainings or other activities related to clinical education.
  • Coordinated with vendors regarding product demonstrations, equipment installation, troubleshooting.
  • Developed, implemented, and evaluated training programs to ensure staff are meeting the standards of quality and safety in patient care.
  • Facilitated orientation sessions for new hires to introduce them to the clinical environment and policies.
  • Worked closely with physicians and nurses to provide timely updates regarding changes in protocols or regulations.
  • Analyzed data from surveys or other sources to identify trends in patient care outcomes or educational needs.
  • Organized workshops to educate healthcare providers about new medical technologies or procedures.
  • Participated in continuing education initiatives by attending conferences or seminars relevant to the field of clinical education.
  • Delivered presentations at professional meetings related to topics such as infection control or emergency preparedness.
  • Assisted in developing job descriptions, performance evaluations, and competencies related to clinical positions.

Clinical Quality Nurse

Optum United Healthcare
06.2024 - 02.2025
  • Uses audit tools to perform documentation audits within a variety of nursing specialties.
  • Ensured that all documentation was accurate and up-to-date according to established guidelines.
  • Proven ability to work efficiently and timely.
  • Provide accuracy in auditing.
  • Work in collaboration with management and peers.
  • Educate staff on different aspects of quality improvement with adherence to compliance regulations with Center of Medicare and Medicaid Services (CMS).
  • Strong scheduling and time management skills.
  • Provided guidance to new employees regarding policies and procedures within the organization.
  • Participated in quality improvement initiatives in order to improve patient outcomes.

Utilization Management RN

Optum United Healthcare
11.2022 - 06.2024
  • Five years of clinical nursing in an acute care hospital setting.
  • Confers with physicians and Physician Advisors when medical record documentation fails to meet criteria.
  • Uses critical thinking to determine if treatments are consistent with member's diagnosis and clinical needs.
  • Ensures services provided are within benefit plan and that appropriate contracted providers are utilized.
  • Identifies needed information.
  • Works with providers to obtain the information pertinent to evaluating treatment plan, medical necessity, appropriateness of care, timely progression of services and appropriate application of available benefits.
  • Initiates interactions with providers regarding anticipated progression of care and transitions across treatment settings.
  • Facilitates referrals for follow up providers and support services.
  • Prepares cases for review by medical director when condition or treatment plan varies from established guidelines.
  • Documents clinical updates, authorizations, and referrals in the health plan care management system adhering to health plan documentation standards.

Clinical Educator

Novasyte
08.2022 - 02.2024
  • Provide peer-to-peer education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations with a focus on the BD Alaris Device.
  • Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience.
  • Utilize clinical nursing expertise to answer questions and address concerns with the medical device.
  • Provide updates, reports, and valuable feedback to client during and after in-service assignments.
  • Enhanced product satisfaction.
  • Supervised clinical practice.
  • Participated in continuing education initiatives by attending conferences or seminars relevant to the field of clinical education.
  • Organized workshops to educate healthcare providers about new medical technologies or procedures.

Emergency Room Registered Nurse

St. Joseph's Westgate Medical Center
04.2022 - 11.2022
  • Assisted in the care of multiple traumas, cardiac arrests, stroke codes, sexual assaults and conscious sedations.
  • Independently maintained safe and effective care to patients with different acuity levels in a time-restricted and demanding environment.
  • Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner.
  • Closely monitored emergency room patients, alerted physicians/charge nurse with any changes in patients status.
  • Delegate appropriately and practice within a Registered Nurse's scope of practice.
  • Practiced medication administration safely and proficient with Pixus.
  • Exceptional skills in IV start, blood draws, 12-lead EKG's, splints, and orthopedic hardware application.
  • Maintain patient charting and abide by HIPAA laws.

Emergency Room Registered Nurse

Honorhealth Prasada Complete Care
04.2022 - 09.2022
  • Assisted in the care of multiple traumas, cardiac arrests, stroke codes, sexual assaults and conscious sedations.
  • Independently maintained safe and effective care to patients with different acuity levels in a time-restricted and demanding environment.
  • Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner.
  • Closely monitored emergency room patients, alerted physicians/charge nurse with any changes in patients status.
  • Delegate appropriately and practice within a Registered Nurse's scope of practice.
  • Practiced medication administration safely and proficient with Pixus.
  • Exceptional skills in IV start, blood draws, 12-lead EKG's, splints, and orthopedic hardware application.
  • Maintain patient charting and abide by HIPAA laws.

Interventional Radiology Nurse

Abrazo West Valley Hospital
09.2021 - 04.2022
  • Assisted in the care in a procedural environment while assisting in thrombectomys, embolizations, chest tubes, and multiple other procedures with conscious sedations.
  • Independently maintained safe and effective care to patients with different acuity levels in a time-restricted and demanding environment.
  • Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner.
  • Closely monitored emergency room patients, alerted physicians/charge nurse with any changes in patients status.
  • Delegate appropriately and practice within a Registered Nurse's scope of practice.
  • Practiced medication administration safely and proficient with Pixus.
  • Exceptional skills in IV start, blood draws, 12-lead EKG's.
  • Maintain patient charting and abide by HIPAA laws.

Emergency Room Registered Nurse

St. Joseph's Westgate Medical Center
09.2019 - 09.2021
  • Assisted in the care of multiple traumas, cardiac arrests, stroke codes, sexual assaults and conscious sedations.
  • Independently maintained safe and effective care to patients with different acuity levels in a time-restricted and demanding environment.
  • Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner.
  • Closely monitored emergency room patients, alerted physicians/charge nurse with any changes in patients status.
  • Delegate appropriately and practice within a Registered Nurse's scope of practice.
  • Practiced medication administration safely and proficient with Pixus.
  • Exceptional skills in IV start, blood draws, 12-lead EKG's, splints, and orthopedic hardware application.
  • Maintain patient charting and abide by HIPAA laws.

Emergency Room Registered Nurse

Honorhealth John C. Lincoln Deer Valley
04.2019 - 01.2021
  • Assisted in the care of multiple traumas, cardiac arrests, stroke codes, sexual assaults and conscious sedations.
  • Independently maintained safe and effective care to patients with different acuity levels in a time-restricted and demanding environment.
  • Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner.
  • Closely monitored emergency room patients, alerted physicians/charge nurse with any changes in patients status.
  • Delegate appropriately and practice within a Registered Nurse's scope of practice.
  • Practiced medication administration safely and proficient with Pixus.
  • Exceptional skills in IV start, blood draws, 12-lead EKG's, splints, and orthopedic hardware application.
  • Maintain patient charting and abide by HIPAA laws.

Education

Master of Science - Nursing Administration

University of Phoenix
Phoenix, AZ

Skills

  • Employee training
  • Clinical education
  • Data analysis
  • Project management
  • Regulatory compliance
  • Quality improvement

Timeline

Regional Nursing Clinical Educator

Optum United Healthcare
01.2025 - Current

Clinical Quality Nurse

Optum United Healthcare
06.2024 - 02.2025

Utilization Management RN

Optum United Healthcare
11.2022 - 06.2024

Clinical Educator

Novasyte
08.2022 - 02.2024

Emergency Room Registered Nurse

St. Joseph's Westgate Medical Center
04.2022 - 11.2022

Emergency Room Registered Nurse

Honorhealth Prasada Complete Care
04.2022 - 09.2022

Interventional Radiology Nurse

Abrazo West Valley Hospital
09.2021 - 04.2022

Emergency Room Registered Nurse

St. Joseph's Westgate Medical Center
09.2019 - 09.2021

Emergency Room Registered Nurse

Honorhealth John C. Lincoln Deer Valley
04.2019 - 01.2021

Master of Science - Nursing Administration

University of Phoenix

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EMILY GARCIA