Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Nesbitt

Flagstaff

Summary

Dynamic professional with expertise in enhancing team performance and operational efficiency, honed as a Restaurant Supervisor at Pine Canyon. Skilled in communication and public relations, adept at using software for data tracking. Proven ability to boost customer satisfaction and streamline business operations, ensuring optimal outcomes and fostering positive relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Supervisor

Pine Canyon
05.2023 - Current
  • Scheduled employees, meetings, inventory orders, projects, overall team functions, and operational tasks for efficiency and improvement.
  • Planned and oversaw events through assigning tasks, communicating with other departments, and focus on member experience.
  • Used multiple platforms of software to track data, billing, and scheduling.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Oversaw member relations and created positive relationships between our company and who we serve.

Life Guard

Hurricane Harbor
04.2022 - 09.2022
  • Learned and maintained proficiency and certified in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Attentive to detail, quick to discover problems, and follow strict protocol.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.

Shift Lead

Cold Stone
04.2020 - 08.2022
  • Made clear, organized daily agendas for employees and self
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times. Recorded sales revenue, expenses and profits daily.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Increased shift productivity and quality by setting clear expectations and providing consistent guidance on job responsibilities.

Education

Bachelor of Science - Law, Communications, Public Relations, Business

Northern Arizona University
Flagstaff, AZ
05-2025

Skills

  • Communication
  • Public Relations
  • Attentive to priorities
  • Business operations efficiency

Certification

Microsoft Excel Collegiate Challenge Certification

NAU Summa Cum Laude

Google Analytics Certification Badge

GA4 Data and Reports Completion

National Society of Leadership and Success



Timeline

Restaurant Supervisor

Pine Canyon
05.2023 - Current

Life Guard

Hurricane Harbor
04.2022 - 09.2022

Shift Lead

Cold Stone
04.2020 - 08.2022

Bachelor of Science - Law, Communications, Public Relations, Business

Northern Arizona University
Emily Nesbitt