Emily Sepulveda
Chandler
Summary
Dedicated professional with extensive experience in psychiatric patient care for adolescents and adults, committed to developing and implementing comprehensive treatment plans. Proficient in crisis intervention techniques and adept at managing high-stress situations with a calm, effective approach. Strong understanding of therapeutic communication strategies that build patient trust and enhance compliance, fostering a supportive environment for recovery. Passionate about improving mental health outcomes through compassionate care.
Overview
7
7
years of professional experience
Work History
Registered Nurse
Aurora Behavioral Health System
Tempe, AZ
08.2025 - Current
- Administered medications and monitored patient responses in psychiatric care settings.
- Collaborated with interdisciplinary teams to develop and implement treatment plans.
- Educated patients and families on mental health conditions and psychiatric medications, and their possible side effects.
- Conducted thorough assessments to identify patient needs and ensure appropriate interventions.
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Conducted crisis interventions, utilizing de-escalation techniques to manage acute psychiatric episodes.
- Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
- Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
Behavior Technician
Aurora Behavioral Health System
Tempe, AZ
01.2025 - 08.2025
- Implemented behavior plans tailored to specific patient needs.
- Monitored patient progress and documented changes in behavior effectively.
- Developed engaging therapeutic activities to promote skill acquisition.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Trained and mentored new technicians on best practices and protocols.
Member Service Representative
Truwest Credit Union
Chandler, AZ
02.2022 - 09.2024
- Administered various banking transactions ranging from deposits to payments, cash withdrawals over $10,000.
- Observe and maintain all new and closed accounts, Certificate’s, check in all new loans including Credit Cards, Line’s of Credit, Home Equity loans, Mortgages, and Auto Loans.
- Deliver superior customer service to members in person, over the phone daily. Multitasking skills to manage daily duties as a Member Service Representative and teller duties.
- Referred Members to personal financial advisors, building personal relationships with members and offering a positive Teller-member customer experience and always providing the best products and services to best accommodate them.
Success Coach
Chandler Gilbert Community College
Chandler, AZ
07.2019 - 09.2022
- Created and launched a creative, flexible and streamlined program of coaching support for students designed to maximize academic performance and positively impact on students
- Using data, identified at risk groups of students who would benefit most from 1:1 coaching support and worked closely with colleagues across Schools and Student Services to assess and process referrals
- Provided professional and effective information, advice and support to a cohort of allocated students, adopting a creative, innovative and non-directive coaching approach.
- Developed and maintained creative resources for students to understand the coaching offer and how to best further their growth beyond the coaching sessions such as Wheel of Life.
- As a team of 4, we coached a total of 41 students over the course of the semester and had a 93% passing rate.
Education
Bachelor of Science - Nursing
Creighton University
Omaha, NE12-2024
Bachelors - University Studies
Northern Arizona University
Flagstaff, AZ05-2023
Degree in Arts - General Science
Chandler Gilbert Community College
Chandler, AZ05-2020
High School -
Chandler High School
Chandler, AZ05-2019
Skills
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Customer service
- Financial transactions
- Customer support
- Transaction processing
- Active learning
- Conflict management
- Career development
- Coaching strategies
- Lesson planning
- Active listening
- Documentation skills
Languages
English
Native or Bilingual
Timeline
Registered Nurse
Aurora Behavioral Health System
08.2025 - Current
Behavior Technician
Aurora Behavioral Health System
01.2025 - 08.2025
Member Service Representative
Truwest Credit Union
02.2022 - 09.2024
Success Coach
Chandler Gilbert Community College
07.2019 - 09.2022
Bachelor of Science - Nursing
Creighton University
Bachelors - University Studies
Northern Arizona University
Degree in Arts - General Science
Chandler Gilbert Community College
High School -
Chandler High School