Emily Swinson
Tucson,AZ
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server - Team Lead, Full-Time
First Watch
11.2021 - Current
- Professional food server with over three years of experience.
- Ability to multitask and work under pressure in a fast-paced environment.
- Maintained restaurant and food industry standards to ensure my peers and I met sanitation/safety requirements.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server, Cashier, Busser - Part-time
Buffalo Wild Wings
10.2019 - 11.2021
- Food and Alcohol Safety Certification.
- Cross-trained in server, busser, and cashier positions; Ability to complete tasks for multiple areas of the restaurant in an efficient manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Veterinary Medicine- Applied Animal Behavior
University of Arizona, College of Agricultural and Life Sciences
Tucson, Arizona06.2025
Some College (No Degree) - Applied Biological Sciences, Pre-Veterinary Medicine, and Veterinary Technology
Arizona State University
Tucson, AZA.A. Liberal Arts - Social Services Concentration
Pima Community College
Tucson, AZ01.2022
High School Diploma -
Tanque Verde High School
Tucson, AZ01.2019
Skills
- Customer service
- Strong work ethic
- Animal nutrition
- Animal enrichment
- Kennel care
- Cat socialization
- Veterinary support
Certification
- Calf Care And Quality Assurance Certification (2025)
- IACUC Certification - Collaborative Institutional Training Initiative Program (2025)
Timeline
Server - Team Lead, Full-Time
First Watch
11.2021 - Current
Server, Cashier, Busser - Part-time
Buffalo Wild Wings
10.2019 - 11.2021
Bachelor of Science - Veterinary Medicine- Applied Animal Behavior
University of Arizona, College of Agricultural and Life Sciences
Some College (No Degree) - Applied Biological Sciences, Pre-Veterinary Medicine, and Veterinary Technology
Arizona State University
A.A. Liberal Arts - Social Services Concentration
Pima Community College
High School Diploma -
Tanque Verde High School
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