Emily Wiessel

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Accomplished multiple tasks within established timeframes.
• Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
• Launched targeted email campaigns that resulted in increased open rates, click-through rates, and lead conversions.
• Conducted market research to identify trends, opportunities, and competitive landscape insights for informed decisionmaking.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Organized daily work based on collection priority.
• Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
• Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.