Emily Zepeda
Tucson
Summary
Dynamic and dedicated server, with a proven track record and excelling in customer service and menu memorization. Known for enhancing guest experiences through strong communication and teamwork. Committed to food safety compliance while efficiently managing high-volume service, ensuring satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Naan N Curry
Issaquah
10.2021 - 06.2024
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Informed customers of daily specials and signature menu items.
Server
Dough Zone
Issaquah
06.2023 - 03.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Housekeeper
Neomis Cleaning Services
Issaquah
01.2021 - 01.2022
- Responded to requests from guests regarding housekeeping needs.
- Used cleaning chemicals following proper guidelines.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Education
Undergrad - Computer Science
Bellevue College
Bellevue05-2029
Skills
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Excellent problem-solving and customer service skills
- Customer service
- Time management
- Menu memorization
- Food safety compliance
- Food safety standards
- Team player
- Fast-paced
- Positive guest interactions
Timeline
Server
Dough Zone
06.2023 - 03.2024
Server
Naan N Curry
10.2021 - 06.2024
Housekeeper
Neomis Cleaning Services
01.2021 - 01.2022
Undergrad - Computer Science
Bellevue College