Emily Foody
Glendale
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Fry's Marketplace
04.2024 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Ensured customer convenience by consistently pushing carts to the store entrance.
- Trained new personnel regarding company operations, policies and services.
- Collaborated with different departments to maintain efficient workflow.
Customer Service Cashier
AutoZone
03.2023 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Pulled needed parts from the back of the store, charged batteries as well as installed them, along with bulbs and wipers.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Ironwood High School
Glendale, AZ05-2024
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Cash handling
- Cash register operation
- Customer focus
- Refund handling
- Flexible schedule
- Price checking
- Problem resolution
- Loading merchandise
Timeline
Courtesy Clerk
Fry's Marketplace
04.2024 - Current
Customer Service Cashier
AutoZone
03.2023 - 12.2023
High School Diploma -
Ironwood High School
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