Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Emma Benjamin

Cave Creek

Summary

Motivated and customer-focused professional seeking opportunities to grow in the hospitality and service industry. Passionate about delivering exceptional experiences and putting a smile on people's faces! Adjusting to new situations and challenges while demonstrating resilience, and a willingness to learn. I take pride in making others feel valued.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

Quick Quack Car Wash
Phoenix
01.2024 - 08.2024
  • Assisted customer inquiries, providing detailed information on available services.
  • Processed cash transactions and payments efficiently at the register.
  • Ensured cleanliness and organization of service area to enhance customer satisfaction.
  • Collaborated with team members to deliver timely service during peak hours.
  • Resolved customer complaints professionally, improving overall experience.
  • Directed vehicles onto wash conveyor safely, ensuring proper alignment and safety.

Customer Service Specialist

Quick Quack Car Wash
Phoenix
03.2025 - 06.2025

Fulfillment Associate

Cigars Daily
Phoenix
08.2024 - 04.2025
  • Accurately picked and packed orders, maintaining product quality and shipment accuracy.
  • Work efficiently in a fast-paced environment to meet daily shipping deadlines.
  • Maintained a clean and organized workspace to comply with safety and sanitation standards.
  • Collaborated with team members to maintain a clean and safe workspace.
  • Assisted in training new associates on standard operating procedures.

Automotive Parts Clerk/Front Desk Receptionist

Altra Collision Center
Phoenix
06.2025 - 10.2025
  • Managed inventory of automotive parts to ensure availability and organization.
  • Assisted technicians in locating required parts for vehicle repairs efficiently.
  • Maintained cleanliness and safety standards in the parts storage area.
  • Checking parts from multiple different vendors, invoicing parts accurately.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted visitors and provided them with assistance.

Education

High School Diploma -

Pinnacle High School
Phoenix, AZ
05-2022

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Adaptability

Certification

  • Drivers License (clean record)

Affiliations

  • Hiking and exploring nature
  • Quality time with family and friends
  • Arts and crafts
  • Home organization and maintenance

References

References available upon request.

Timeline

Automotive Parts Clerk/Front Desk Receptionist

Altra Collision Center
06.2025 - 10.2025

Customer Service Specialist

Quick Quack Car Wash
03.2025 - 06.2025

Fulfillment Associate

Cigars Daily
08.2024 - 04.2025

Customer Service Specialist

Quick Quack Car Wash
01.2024 - 08.2024

High School Diploma -

Pinnacle High School
Emma Benjamin