Emma Dietz

My job was to ensure that each guest was served courteously, quickly, and efficiently. I made sure to deliver food orders in a timely manner. I also communicated effectively with kitchen staff regarding customer allergies or special requests. I handled money transactions accurately while following company procedures for handling cash payments. My main priority was to make sure that the guests had the best experience possible.

While I was a barista, my core values working there were speed, quality, and service. Serving people their drinks and making sure that they had a positive experience was my main goal. I followed safety procedures while operating machinery, such as grinders and espresso machines. I also greeted customers and took orders for coffee drinks, food items, and other beverages. At Dutch Bros, their most important value is customer service. My job was to make sure that, even though people just stop by for a drink, I could make their day a little better through my service and kindness.