Emma Giberson

Server

Pinewood Tavern

Payson

03.2022 - 07.2025

Delivered exceptional service in a fast-paced dining environment.
Managed customer orders and ensured timely food delivery.
Maintained cleanliness and organization of dining and service areas.
Collaborated with kitchen staff to fulfill special requests efficiently.
Assisted in training new servers on menu items and service standards.
Handled cash transactions and processed payments accurately.
Resolved customer complaints promptly to enhance satisfaction levels.
Set up tables and prepared dining areas for incoming guests.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Cleaned tables and chairs to prepare dining area for next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Followed health safety guidelines when preparing and serving food products.
Checked food before serving it to customers.
Greeted guests and provided menus.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Stayed informed about daily specials, new menu items, promotions.
Addressed complaints to kitchen staff and served replacement items.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Stocked service areas with supplies during slow periods.
Prepared checks, itemizing total meal costs and taxes.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Filled condiments and napkin containers during slack periods.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Summary

Overview

Work History

Server

Education

Skills

Certification

References

Timeline

Server

Similar Profiles

Rylie CorralesRylie Corrales

Amanda RembertAmanda Rembert

Ruth AmanzeRuth Amanze

Whitney NohlWhitney Nohl

Michael UrreaMichael Urrea