Emma Gillespie
Tempe
Summary
Results-driven marketing and sales professional with a strong foundation in client relationship management, lead generation, and revenue growth. Proven ability to convert prospects into paying clients through consultative sales techniques and strategic digital marketing. Experienced in building brand awareness, managing customer pipelines, and driving consistent monthly sales performance.
Highly motivated to transition into real estate, bringing a passion for client service, negotiation, and market-driven decision-making.
Overview
8
8
years of professional experience
Work History
Studio Lead & Social Media Manager
HOTWORX Scottsdale – Old Town
12.2025 - Current
- Led social media strategy across Instagram, TikTok, and Facebook
- Grew social following by several hundred followers through optimized video content and engagement tactics
- Analyzed engagement trends to identify top-performing formats and refine content strategy
- Contributed to franchise recognition for Best Social Media Performance among 700+ HOTWORX locations
- Developed and promoted in-studio marketing campaigns for events, specials, and membership drives
- Implemented retention strategies to reduce cancellations and protect recurring revenue
- Served as brand representative in customer-facing and community environments
Trainer Sales Associate
HOTWORX Scottsdale – Old Town
02.2025 - 12.2025
- Generated 8–20 new memberships per month, directly contributing to revenue growth
- Converted prospects through consultative selling and personalized fitness consultations
- Executed community-based marketing initiatives to increase local brand awareness
- Supported cross-channel promotions aligning digital content with in-person event
UGC Content Creator
Dog Is Human
10.2025 - Current
- Produce monthly short-form video advertisements for dog health and wellness products
- Create authentic, conversion-focused UGC content designed for social media platforms
- Collaborate with brand team to align messaging with campaign objectives
- Develop product demonstration and testimonial-style videos optimized for engagement and purchase intent
Family Manager
Private Family
09.2023 - 02.2025
- Managed complex scheduling, logistics, and coordination for household operations
- Demonstrated high-level organization, reliability, and independent decision-making
- Built trusted long-term client relationships
Server & Gym Associate
Holiday Farms Country Club
05.2023 - 08.2023
- Delivered high-level customer service in a fast-paced hospitality environment
- Managed multiple priorities simultaneously during peak operational hours
Server
Jacquie’s Gourmet Catering
10.2018 - 08.2023
- Executed large-scale events serving 50–300 guests
- Collaborated with rotating teams to ensure seamless event operations
- Maintained composure and service quality in high-volume environments
Sales Associate & Cashier
Old Navy
12.2021 - 07.2022
- Trained new hires on POS systems and sales floor operations
- Managed merchandising displays and seasonal floor transitions
- Processed in-store and online fulfillment orders with strong attention to detail
Sales Associate & Cashier
Dick’s Sporting Goods
08.2021 - 12.2021
- Assisted customers with product selection and purchasing decisions
- Maintained visual merchandising standards
- Processed transactions efficiently and accurately
Customer Experience Coordinator
TJ Maxx
02.2020 - 08.2021
- Supervised front-end staff scheduling and break coordination
- Trained new employees on customer interaction standards and POS systems
- Managed customer escalations and conflict resolution
- Supported store leadership in maintaining operational efficiency
Assistant to Event Manager
Cardinal Room of Indiana
04.2018 - 09.2019
- Assisted in planning and executing private and corporate events
- Coordinated venue setup, guest inquiries, and event logistics
- Supported client communications and operational details
Education
BA - Business Administration And Marketing
Purdue Global University
04-2026
High School Diploma -
Zionsville Community High School
Zionsville06-2022
Skills
- Sales
- Market research
- Analytics
- Communication
- Strategic thinking
- Teamwork and collaboration
- Social media
- Verbal and written communication
- Advertising
- Audience engagement
- Networking and relationship building
- Community engagement
Languages
English
Native or Bilingual
Timeline
Studio Lead & Social Media Manager
HOTWORX Scottsdale – Old Town
12.2025 - Current
UGC Content Creator
Dog Is Human
10.2025 - Current
Trainer Sales Associate
HOTWORX Scottsdale – Old Town
02.2025 - 12.2025
Family Manager
Private Family
09.2023 - 02.2025
Server & Gym Associate
Holiday Farms Country Club
05.2023 - 08.2023
Sales Associate & Cashier
Old Navy
12.2021 - 07.2022
Sales Associate & Cashier
Dick’s Sporting Goods
08.2021 - 12.2021
Customer Experience Coordinator
TJ Maxx
02.2020 - 08.2021
Server
Jacquie’s Gourmet Catering
10.2018 - 08.2023
Assistant to Event Manager
Cardinal Room of Indiana
04.2018 - 09.2019
BA - Business Administration And Marketing
Purdue Global University
High School Diploma -
Zionsville Community High School