Emma Medina
Fountain Hills
Summary
Energetic and adaptable individual with a lifelong passion for leadership, creativity, and community involvement. Experienced in childcare and volunteer work, demonstrating responsibility, reliability, and strong interpersonal skills. Known for a positive mindset, quick adaptability, and entrepreneurial ambition, with a proven ability to work hard and stay motivated toward achieving goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Door Dash
Phoenix
04.2025 - Current
- Delivered food orders promptly to designated locations, ensuring customer satisfaction.
- Communicated order status and delivery times effectively with customers.
- Utilized GPS tools to navigate optimized delivery routes efficiently.
- Maintained vehicle cleanliness while ensuring compliance with safety regulations.
- Secured cash and electronic payments during transactions to uphold financial integrity.
- Collaborated with restaurant staff for timely order preparation and accuracy.
- Handled customer complaints professionally, reinforcing company loyalty through effective service.
- Monitored traffic conditions to adjust delivery plans for maximum efficiency.
Cashier/Server
Water and Ice
Fountain Hills
01.2022 - Current
- Sold popcorn, ice cream, and drinks to customers.
- Worked at a fair (on-and-off job).
- Helped build an area to sell items, as well as took it down.
- I greeted customers, as well as sold items to them.
- Assisted customers with product inquiries and payment options.
- Persuaded customers to purchase better items to upsell.
- Handled money.
- Maintained a clean and organized checkout area for optimal customer experience.
- Served ice cream.
- Prepared popcorn.
- Made drinks.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Trained new cashiers on procedures and company policies effectively.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
Barista
Dutch Bros
Scottsdale
08.2024 - 12.2025
- Crafted high-quality espresso beverages in accordance with company standards.
- Provided exceptional customer service in fast-paced environments.
- Maintained cleanliness and organization of work areas and equipment.
- Operated coffee machines and equipment efficiently to ensure optimal performance.
- Managed inventory levels of coffee and supplies, restocking as necessary.
- Engaged customers to foster a welcoming atmosphere and enhance experience.
- Collaborated with team members to facilitate smooth service during peak hours.
- Prepared and served a variety of coffee, espresso drinks, teas, and pastries.
Barista
Target
Fountain Hills
09.2023 - 12.2023
- Prepared high-quality espresso beverages in accordance with company standards.
- Delivered exceptional customer service in fast-paced environments.
- Maintained cleanliness and organization of work area and equipment.
- Operated coffee machines and related equipment efficiently.
- Assisted in training new team members on operational procedures and best practices.
- Managed inventory levels for coffee supplies, minimizing waste and ensuring availability.
- Engaged customers to foster a welcoming atmosphere and enhance experience.
- Customized beverage orders to meet individual customer preferences with attention to detail.
Restaurant Hostess
Arrivederci Wine And Jazz Bar
Fountain Hills
11.2022 - 07.2023
- Inspected dining and serving areas for cleanliness and proper setup.
- Coordinated dining room staff workflow to ensure prompt, courteous service.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers upon arrival, escorting them to tables while providing menu recommendations.
- Tracked guest seating and availability using reservation software to optimize flow.
- Addressed customer inquiries and resolved complaints professionally to enhance satisfaction.
- Supported servers by refilling beverages and clearing plates as needed.
- Performed daily side work such as rolling silverware and maintaining host stand organization.
Cashier/Server
Cold Stone
Scottsdale
08.2022 - 10.2022
- Completed day-to-day duties accurately and efficiently.
Cashier/Busser
Buffalo Wild Wings
Scottsdale
03.2022 - 06.2022
- Processed customer transactions efficiently in fast-paced sports bar environment.
- Managed cash register and balanced drawer at end of shifts.
- Assisted customers with menu selections and addressed inquiries promptly.
- Handled complaints and resolved issues professionally and swiftly.
- Maintained cleanliness of front counter area consistently throughout shifts.
- Collaborated with team to ensure smooth service during peak hours.
- Promoted specials and upsold menu items to enhance customer experience.
- Adhered to health and safety regulations while preparing food items.
Education
High School Diploma -
Fountain Hills High School
Fountain Hills, AZ05-2024
Skills
- Cash handling
- Point of sale
- Upselling techniques
- Inventory management
- Product knowledge
- Customer relationship management
- Customer service
- Food preparation
- Problem-solving
- Calm under pressure
- Organizational skills
- Active listening
- Conflict resolution
Affiliations
- I have been doing volunteer work since I was 6 at my catholic church
- I was a Girl Scout and loved the feeling of selling and getting rewarded
- Cheerleader, Volleyball Player, Softball Player and Basketball Player in or out of school
- Started my own group at my catholic church called H.O.P.E where we would volunteer, hang out and have fun
- I am a Catholic Teacher at my church during Vacation Bible School
Languages
Spanish
Limited
Accomplishments
- A lot of honors courses I took in high school, especially smart in math
- Created my own teenage group called H.O.P.E
Certification
- I have my food handler license
Emma M.
- Fast Learner
- Hard-worker
- Ambitious
- Outgoing
References
References available upon request.
Timeline
Delivery Driver
Door Dash
04.2025 - Current
Barista
Dutch Bros
08.2024 - 12.2025
Barista
Target
09.2023 - 12.2023
Restaurant Hostess
Arrivederci Wine And Jazz Bar
11.2022 - 07.2023
Cashier/Server
Cold Stone
08.2022 - 10.2022
Cashier/Busser
Buffalo Wild Wings
03.2022 - 06.2022
Cashier/Server
Water and Ice
01.2022 - Current
High School Diploma -
Fountain Hills High School
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