Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Emma M.
References
Timeline
Generic

Emma Medina

Fountain Hills

Summary

Energetic and adaptable individual with a lifelong passion for leadership, creativity, and community involvement. Experienced in childcare and volunteer work, demonstrating responsibility, reliability, and strong interpersonal skills. Known for a positive mindset, quick adaptability, and entrepreneurial ambition, with a proven ability to work hard and stay motivated toward achieving goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

Door Dash
Phoenix
04.2025 - Current
  • Delivered food orders promptly to designated locations, ensuring customer satisfaction.
  • Communicated order status and delivery times effectively with customers.
  • Utilized GPS tools to navigate optimized delivery routes efficiently.
  • Maintained vehicle cleanliness while ensuring compliance with safety regulations.
  • Secured cash and electronic payments during transactions to uphold financial integrity.
  • Collaborated with restaurant staff for timely order preparation and accuracy.
  • Handled customer complaints professionally, reinforcing company loyalty through effective service.
  • Monitored traffic conditions to adjust delivery plans for maximum efficiency.

Cashier/Server

Water and Ice
Fountain Hills
01.2022 - Current
  • Sold popcorn, ice cream, and drinks to customers.
  • Worked at a fair (on-and-off job).
  • Helped build an area to sell items, as well as took it down.
  • I greeted customers, as well as sold items to them.
  • Assisted customers with product inquiries and payment options.
  • Persuaded customers to purchase better items to upsell.
  • Handled money.
  • Maintained a clean and organized checkout area for optimal customer experience.
  • Served ice cream.
  • Prepared popcorn.
  • Made drinks.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints swiftly to maintain satisfaction levels.
  • Trained new cashiers on procedures and company policies effectively.
  • Collected payments and provided accurate change.
  • Stocked shelves with merchandise when needed.

Barista

Dutch Bros
Scottsdale
08.2024 - 12.2025
  • Crafted high-quality espresso beverages in accordance with company standards.
  • Provided exceptional customer service in fast-paced environments.
  • Maintained cleanliness and organization of work areas and equipment.
  • Operated coffee machines and equipment efficiently to ensure optimal performance.
  • Managed inventory levels of coffee and supplies, restocking as necessary.
  • Engaged customers to foster a welcoming atmosphere and enhance experience.
  • Collaborated with team members to facilitate smooth service during peak hours.
  • Prepared and served a variety of coffee, espresso drinks, teas, and pastries.

Barista

Target
Fountain Hills
09.2023 - 12.2023
  • Prepared high-quality espresso beverages in accordance with company standards.
  • Delivered exceptional customer service in fast-paced environments.
  • Maintained cleanliness and organization of work area and equipment.
  • Operated coffee machines and related equipment efficiently.
  • Assisted in training new team members on operational procedures and best practices.
  • Managed inventory levels for coffee supplies, minimizing waste and ensuring availability.
  • Engaged customers to foster a welcoming atmosphere and enhance experience.
  • Customized beverage orders to meet individual customer preferences with attention to detail.

Restaurant Hostess

Arrivederci Wine And Jazz Bar
Fountain Hills
11.2022 - 07.2023
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Coordinated dining room staff workflow to ensure prompt, courteous service.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted customers upon arrival, escorting them to tables while providing menu recommendations.
  • Tracked guest seating and availability using reservation software to optimize flow.
  • Addressed customer inquiries and resolved complaints professionally to enhance satisfaction.
  • Supported servers by refilling beverages and clearing plates as needed.
  • Performed daily side work such as rolling silverware and maintaining host stand organization.

Cashier/Server

Cold Stone
Scottsdale
08.2022 - 10.2022
  • Completed day-to-day duties accurately and efficiently.

Cashier/Busser

Buffalo Wild Wings
Scottsdale
03.2022 - 06.2022
  • Processed customer transactions efficiently in fast-paced sports bar environment.
  • Managed cash register and balanced drawer at end of shifts.
  • Assisted customers with menu selections and addressed inquiries promptly.
  • Handled complaints and resolved issues professionally and swiftly.
  • Maintained cleanliness of front counter area consistently throughout shifts.
  • Collaborated with team to ensure smooth service during peak hours.
  • Promoted specials and upsold menu items to enhance customer experience.
  • Adhered to health and safety regulations while preparing food items.

Education

High School Diploma -

Fountain Hills High School
Fountain Hills, AZ
05-2024

Skills

  • Cash handling
  • Point of sale
  • Upselling techniques
  • Inventory management
  • Product knowledge
  • Customer relationship management
  • Customer service
  • Food preparation
  • Problem-solving
  • Calm under pressure
  • Organizational skills
  • Active listening
  • Conflict resolution

Affiliations

  • I have been doing volunteer work since I was 6 at my catholic church
  • I was a Girl Scout and loved the feeling of selling and getting rewarded
  • Cheerleader, Volleyball Player, Softball Player and Basketball Player in or out of school
  • Started my own group at my catholic church called H.O.P.E where we would volunteer, hang out and have fun
  • I am a Catholic Teacher at my church during Vacation Bible School

Languages

Spanish
Limited

Accomplishments

  • A lot of honors courses I took in high school, especially smart in math
  • Created my own teenage group called H.O.P.E

Certification

  • I have my food handler license

Emma M.

  • Fast Learner
  • Hard-worker
  • Ambitious
  • Outgoing

References

References available upon request.

Timeline

Delivery Driver

Door Dash
04.2025 - Current

Barista

Dutch Bros
08.2024 - 12.2025

Barista

Target
09.2023 - 12.2023

Restaurant Hostess

Arrivederci Wine And Jazz Bar
11.2022 - 07.2023

Cashier/Server

Cold Stone
08.2022 - 10.2022

Cashier/Busser

Buffalo Wild Wings
03.2022 - 06.2022

Cashier/Server

Water and Ice
01.2022 - Current

High School Diploma -

Fountain Hills High School
Emma Medina