Emma Sandberg
Phoenix
Summary
Hardworking, reliable employee with years of experience handling customer service effectively and responsibly. Has experience with customer support and maintaining a healthy and clean environment to make customers feel welcomed and safe. Adheres to the rules and pays attention to detail to make sure things are as they should be. Dedicated to working hard by performing different tasks and working with others to complete tasks efficiently.
Overview
3
3
years of professional experience
Work History
Cashier
Continental Cleaners
Cave Creek
01.2024 - 01.2025
- Managed store operations independently while performing cashier responsibilities
- Supported customers at the register, tagged items submitted by customers, sorted, and organized incoming clothing, and upheld a clean working space.
- Answered customers' questions and provided information on store procedures or policies when asked.
- Maintained work area and kept the cash drawer organized at the start and end of a shift.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Cashier
Continental Cleaners
Cave Creek
04.2022 - 09.2023
- Performed register functions and provided one-on-one customer assistance.
- Learned to manage store operations independently.
- Assisted customers with transactions and questions at the register.
- Organized incoming clothes in their respective places.
- Maintained the cleanliness of the checkout area, including countertops, registers, bathrooms, and floors.
Courtesy Clerk
Fry's Food And Drug
Cave Creek
11.2021 - 03.2022
- Collected carts from the parking lot and surrounding area to return them to the front of the store in an organized manner.
- Bagged customers' items at different checkout lanes.
- Returned items that were left behind or discarded were placed where they belonged in the store at the end of the shift.
- Performed many closing chores, such as restocking ice bags in the freezer, cleaning the front doors, dusting, and wiping down counters and checkout lanes.
Education
Associate of Arts - Associate of Arts With An Emphasis in Japanese
Paradise Valley Community College
Phoenix, AZAssociate of Arts - Associate of Art With An Emphasis in Japanese
Mesa Community College
Mesa, AZAssociate of Arts - Associate of Art With An Emphasis in Japanese
Phoenix College
Phoenix, AZSkills
- Customer service and assistance
- Customer transactions
- Cleaning and sanitizing
- Item scanning
- Complaint resolution
- Multitasking and organization
- Active listening
- Cash drawer balancing
Affiliations
- Cleaning
- Cooking
- Tennis
Accomplishments
- Received the Presidential Scholarship at Paradise Valley Community College
- Member of Phi Theta Kappa
- Member of Paradise Valley Honors Society
Languages
English
Native/ Bilingual
Japanese
Limited
Chinese (Mandarin)
Elementary
Timeline
Cashier
Continental Cleaners
01.2024 - 01.2025
Cashier
Continental Cleaners
04.2022 - 09.2023
Courtesy Clerk
Fry's Food And Drug
11.2021 - 03.2022
Associate of Arts - Associate of Arts With An Emphasis in Japanese
Paradise Valley Community College
Associate of Arts - Associate of Art With An Emphasis in Japanese
Mesa Community College
Associate of Arts - Associate of Art With An Emphasis in Japanese
Phoenix College
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