Emma Seven
Phoenix
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Expertise in actively listening to guest needs and adapting to requests ensures memorable interactions that foster loyalty and retention. Strong relationship-building skills contribute to a welcoming atmosphere, while proficiency in mixology and customer engagement enhances overall service quality. Dependable team player, adept at navigating changing demands with a positive attitude and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Trevor’s Restaurant & Liquor
11.2024 - Current
- Opened Trevor’s fourth location in the valley in November 2024 and have been here since. High-volume restaurant and cocktail bar known for their pizza and extensive whiskey selection behind the bar. Crafting and curating 10-12 ingredient cocktails, as well as creating personal recipes on-the-fly to fit guest needs. Assisting in compiling seasonal, elaborate cocktail menus with fresh ingredients applicable to the current season.
- Additional employment history and references happily provided upon request
Bartender
Blanco Tacos & Tequila
01.2020 - 01.2024
- High-volume restaurant located in the Biltmore Mall. Began as a hostess, transitioned to server, and ultimately graduated to bartender both on the floor as well as private bartender for contracted BEOs and private events. Extensive tequila list, craft cocktails, and some of the best margaritas you can find in the area.
Bartender/Server
Rockford Brewing Company
01.2021 - 01.2021
- Local brewery with over 30 rotating brews on tap. High-volume brewery located on a bike trail with heavy foot traffic. Huge emphasis on teamwork as we’d run the floor with only 2-4 servers/bartenders to service an average of 300+ covers nightly.
Barista
Starbucks
01.2019 - 01.2020
- I experienced lots of face-to-face customer service on a daily basis which has given me a lot of communication skills and multitasking abilities
Manager
Jamnbbean Coffee Company
01.2019 - 01.2019
- Gained experience in managerial duties, as well as training, counting drawers, tip-outs, delegating work, cash drops; etc.
Education
Bachelor's - Communications
Grand Canyon University
09-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Complex Problem-solving
- Handling difficult customers
- Hospitality service expertise
- Team training and development
- New hire training
Certification
Arizona Food Handler’s Card/Title IV Certificate
Timeline
Bartender
Trevor’s Restaurant & Liquor
11.2024 - Current
Bartender/Server
Rockford Brewing Company
01.2021 - 01.2021
Bartender
Blanco Tacos & Tequila
01.2020 - 01.2024
Barista
Starbucks
01.2019 - 01.2020
Manager
Jamnbbean Coffee Company
01.2019 - 01.2019
Bachelor's - Communications
Grand Canyon University
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