Emme Brown
Gilbert
Summary
Current student in the workforce trying to gain more experience in the workforce. I am a reliable worker with excellent communication and time management skills in both individual and team setting. Frequently praised as results-oriented by peers and authority figures for dependability, I can be relied upon to help your team achieve its goals. I have strong communication skills and have no issues speaking clearly and slowly to help people understand
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Citrus Massage
Chandler
07.2025 - Current
- Delivered exceptional customer service, ensuring positive guest experiences.
- Resolved guest complaints efficiently, enhancing overall guest experience.
- Greeted visitors and provided general information about organization.
- Maintained clean, organized reception area to improve guest satisfaction.
- Coordinated appointment scheduling for clients and staff.
- Operated multi-line phone system to efficiently direct incoming calls to appropriate departments.
- Processed financial transactions accurately, including cash handling and credit card processing.
- Responded to email inquiries from both internal staff members and external clients.
- Adapted to changing priorities and multitasked in fast-paced environment.
- Compiled and filed documents to keep accurate records.
Line Cook
Panera Bread
Gilbert
09.2024 - 07.2025
- Produced excellent food quality and presentation within target timeframes.
- Cooked dishes according to established recipes, ensuring high-quality presentation and consistency.
- Worked quickly and flexibly to keep up with high volume of food orders per shift.
- Replenished food line ingredients and materials to ensure continuous service flow.
- Prepared fresh ingredients to meet anticipated service demand.
- Organized kitchen spaces in line with food storage procedures.
- Followed proper sanitation practices to maximize safety and prevent cross-contamination.
- Minimized waste by adhering to kitchen procedure.
- Collaborated with front-and back-of-house team members to streamline service and minimize delays.
- Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed.
- Restocked and prepared stations to support kitchen operations.
- Carried out orders to meet demand in fast-paced environment.
Education
Licence - Massage Therapy
EVIT
Mesa, AZ05-2026
High School Diploma -
Higley High School
Gilbert, AZ05-2026
Skills
- Scheduling appointments
- Appointment confirmation
- Typing correspondence
- Verbal and written communication
- Phone etiquette
- Critical Decision-Making
- Advising and Coaching
- Listening skills
- Red Cross CPR/First Aid
- Patient care
- Math Functions
Awards
- Kitty Hawk Air Society Academic Achievement Award
- US Air Force JROTC Longevity Ribbon
- US Air Force JROTC Dress and Appearance Ribbon
- National Junior Honor Society
- 4.0+ GPA Academic Award
Timeline
Front Desk Receptionist
Citrus Massage
07.2025 - Current
Line Cook
Panera Bread
09.2024 - 07.2025
Licence - Massage Therapy
EVIT
High School Diploma -
Higley High School