Emily Fletcher
Peoria
Summary
Compassionate and dedicated Patient Care Technician and Certified Phlebotomist with hands-on experience supporting nurses and providing high-quality patient care in fast-paced clinical settings. Skilled in vital sign monitoring, specimen collection, infection control, and patient safety. Known for delivering compassionate, patient- and family-centered care while maintaining professionalism and attention to detail. Currently a nursing student at Arizona College of Nursing, eager to expand clinical knowledge and contribute to a pediatric healthcare team committed to excellence.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work History
Patient Care Technician
DaVita Medical Group
Phoenix
01.2023 - Current
- Assisted nurses in providing patient care and monitoring vital signs.
- Prepared treatment areas by ensuring cleanliness and proper equipment setup.
- Supported patients with daily activities, including mobility and personal hygiene.
- Provided compassionate, family-centered care by communicating effectively with patients and their families.
- Documented patient care activities accurately using electronic health record (EHR) systems.
- Responded promptly to patient needs and call lights, ensuring timely assistance and maintaining patient safety.
Phlebotomist
Fresenius Medical Care Holdings Inc.
Peoria
01.2019 - 01.2023
- Prepared specimens for laboratory analysis and transport.
- Maintained accurate patient records and documentation.
- Verified patient identity using two identifiers and ensured accurate specimen labeling to prevent errors.
- Demonstrated gentle and efficient venipuncture techniques to minimize patient discomfort and anxiety.
- Collaborated with interdisciplinary teams to ensure timely specimen processing and continuity of care.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Phoenix, AZ 01.2023 - 05.2027
Primavera High School
Chandler, AZSome College (No Degree) - Phlebotomy
Pima Medical Institute
Phoenix, AZSkills
- Pediatric Patient Care
- Family-Centered Communication
- Infection Prevention & Control
- Electronic Health Records (EHR)
- Documentation
- Venipuncture & Capillary Collection
- Patient Safety & Fall Prevention
- Team Collaboration in Fast-Paced Clinical Settings
Languages
English
Professional
References
References available upon request.
Timeline
Patient Care Technician
DaVita Medical Group
01.2023 - Current
Bachelor of Science - Nursing
Arizona College of Nursing
01.2023 - 05.2027
Phlebotomist
Fresenius Medical Care Holdings Inc.
01.2019 - 01.2023
Primavera High School
Some College (No Degree) - Phlebotomy
Pima Medical Institute