Enrique Hernandez
Tucson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Southwest Glassware
09.2023 - Current
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated forklift to safely move and stock and supplies in warehouse.
Leadman
Santa Rita Landscaping
Tucson, AZ
05.2022 - 08.2023
- Trained and mentored new employees to enable safe and efficient job performance.
- Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Consistently met project deadlines through effective time management and prioritization of tasks.
- Operated landscaping equipment with focus on safety and machine longevity.
Production Specialist
Savers Value Village
Tucson, AZ
06.2021 - 04.2022
- Delivered quality products with effective use of control procedures and good inspection skills.
- Assisted with maintaining good manufacturing practices on the production line.
- Organized work to meet demanding production goals
- Monitored production line for unsafe behaviors or incorrect techniques and worked with managers to resolve problems
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained organized work area by cleaning and removing hazards.
Landscaper
Chip-n-Dale's Landscaping
Las Vegas, NV
05.2018 - 06.2021
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Consistently met project deadlines through effective time management and prioritization of tasks.
Customer Service Representative
TTEC
Las Vegas, NV
01.2020 - 04.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Del Sol Academy Of The Performing Arts
Las Vegas, NV05.2018
Skills
- Clear Communication
- Punctual and Dependable
- Complex Problem-Solving
- Heavy Lifting
- Attention to Detail
- Motivated Team Player
- Forklift Safety and Operation
- Blueprint Interpretation
Timeline
Warehouse Worker
Southwest Glassware
09.2023 - Current
Leadman
Santa Rita Landscaping
05.2022 - 08.2023
Production Specialist
Savers Value Village
06.2021 - 04.2022
Customer Service Representative
TTEC
01.2020 - 04.2020
Landscaper
Chip-n-Dale's Landscaping
05.2018 - 06.2021
High School Diploma -
Del Sol Academy Of The Performing Arts