Desired Job Title
Ramp AgentHousehold ManagerCashier & Line Food PrepServerExecutive Administrative AssistantWork Type
Part TimeLocation Preference
RemoteHybridLocation: Oro Valley, AZ
Open to relocation: Yes
Open To Work
Epiphany Ramirez
Oro Valley
Work Preference
Summary
Resourceful professional with nearly 20 years of experience in administrative support, logistics coordination, and customer service. Managed complex household operations while developing skills in scheduling, budgeting, event planning, and conflict resolution. Demonstrates clear communication and attention to detail in fast-paced environments, committed to enhancing customer relationships and driving organizational success.
Overview
21
21
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Tucson
03.2026 - Current
- Coordinated with gate agents and flight crews on checked, valet, and connecting baggage to facilitate timely aircraft departures.
- Loaded, unloaded, sorted, and transported passenger baggage and cargo while maintaining accuracy and adherence to safety procedures.
- Supported on-time performance by efficiently managing aircraft servicing and baggage operations in fast-paced airport environment.
- Operated ground support equipment such as belt loaders, baggage carts, tugs, and other ramp equipment in accordance with company and FAA safety standards.
- Worked collaboratively with ramp teams to manage multiple daily arrivals and departures while meeting strict operational timelines.
- Performed aircraft turnaround services, including cabin cleaning, lavatory servicing, potable water replenishment, and pre-conditioned air operations.
- Communicated with pilots and ground crew during operations to ensure alignment and operational efficiency.
- Conducted pre- and post-flight inspections of equipment and work areas to maintain safety and operational readiness.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Household Manager
Self Employed Services
Tucson
04.2007 - Current
- Oversaw comprehensive household operations, managing daily logistics for a family of seven.
- Planned and coordinated numerous events, such as birthdays, holidays, large trips and school functions, ensuring seamless execution and budgeting.
- Managed household finances, overseeing budgeting, expense tracking, and cost-saving strategies.
- Led conflict resolution within the household, fostering communication and problem-solving.
- Scheduled and coordinated all household activities, appointments, and educational support including homeschooling the last three years.
- Coordinated and supervised home maintenance and repair projects.
- Maintained and organized essential household inventory, ensuring efficient operation and resource allocation.
- Trained family members in household responsibilities and routines.
- Negotiated contracts with new service providers when needed for various household needs.
Cashier & Line Food Prep
Fat Jimmy's Smokehouse
Montrose
09.2017 - 12.2017
- Processed POS transactions, balanced cash drawers, and assisted customers.
- Prepared food efficiently while following strict sanitation and safety guidelines.
Server
Darden Restaurants
Tucson
02.2011 - 06.2011
- Delivered excellent customer service while managing multiple priorities.
- Accurately processed cash, credit, and digital payments.
- Maintained cleanliness and compliance with health and safety standards.
Executive Administrative Assistant
EzNet Internet Services
Safford
08.2005 - 01.2006
- Assisted executive leadership with scheduling, travel coordination, and expense reporting to facilitate efficient operations.
- Coordinated communications and ensured smooth daily office operations.
- Streamlined communications and managed daily office operations to maintain an organized work environment.
Education
High School Diploma -
Safford High School
Safford, AZSkills
- Customer service/relationship management
- Clear communication
- Time management
- Cash handling
- Attention to detail
- Team collaboration
- Reliability
- Strong work ethic
- Equipment operation
- Ground support operation
- Safety compliance
- Conflict resolution
- Fast-paced operations
- Problem solving
Timeline
Ramp Agent
Piedmont Airlines
03.2026 - Current
Cashier & Line Food Prep
Fat Jimmy's Smokehouse
09.2017 - 12.2017
Server
Darden Restaurants
02.2011 - 06.2011
Household Manager
Self Employed Services
04.2007 - Current
Executive Administrative Assistant
EzNet Internet Services
08.2005 - 01.2006
High School Diploma -
Safford High School