Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Timeline
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Erez Royal

PHOENIX

Summary

Dynamic Client Advisor with a proven track record at Arrowhead BMW, recognized as Salesperson of the Year for five consecutive years. Expert in negotiation and customer relationship management, consistently exceeding sales goals while delivering exceptional service. Committed to understanding client needs and providing tailored solutions in a fast-paced environment.

Overview

23
23
years of professional experience

Work History

Client Advisor

Arrowhead BMW
01.2019 - Current
  • Product Knowledge
  • Oversee Test Drives
  • High quality of Customer Service
  • Consult with each individual customer and match a vehicle to their needs
  • Develop a high level of Negotiation Skills
  • Set monthly goals and strive to show improvement
  • Provided exceptional customer service to clients at a luxury automotive dealership.
  • Assisted clients in selecting vehicles based on their needs and preferences.
  • Coordinated vehicle deliveries and ensured client satisfaction throughout the process.
  • Developed product knowledge of BMW features and benefits for effective client communication.

5 Years in a row sales person of the year

Sales & Leasing Professional

Van Chevrolet Buick GMC
01.2016 - 01.2019
  • Product Knowledge
  • Oversee Test Drives
  • High quality of Customer Service
  • Consult with each individual customer and match a vehicle to their needs
  • Develop a high level of Negotiation Skills
  • Set monthly goals and strive to show improvement
  • Assisted customers with vehicle selection and leasing options
  • Conducted thorough evaluations of customer needs and preferences
  • Facilitated vehicle demonstrations to highlight features and benefits

Owner

Sapir Meat Company
01.2013 - 01.2016
  • Work personally with distributors and vendors
  • Categorize product and price according to current competitors
  • Maintain and establish a positive rapport with clients
  • Market and promote business to clients and business consumers, to obtain more accounts
  • Deliver product to households and businesses bi-weekly
  • Set goals and reach within the business

Sales Associate

Victoria's Scent
Acre
01.2012 - 08.2013
  • Oversee more than one hundred and fifty stores throughout Israel
  • Set and achieve sales quotas and goals
  • Merchandise and catalog all inventory
  • Distribute merchandise and upsell, try to obtain new accounts
  • Market product and promote

Owner

Coffee Royal
01.2011 - 01.2012
  • Providing excellent customer service to establish a well based clientele
  • Conduct interviews, responsible for hiring and firing all associates as well as maintaining schedules and shifts for employees
  • Meet daily quotas, work barista and keep the floor and all stations clean and efficient
  • Prompt and thorough to keep a consistent and continual flow to the store
  • High paced environment, work well under pressure
  • Delegate responsibilities to employees and promote business in general marketing

Sales Associate

Sapir Jewelry
01.2007 - 01.2010
  • Approach clients and distinguish reasoning for their visit.
  • Make recommendations based on their needs and preferences.
  • Respond to clients in a prompt and efficient manner.
  • Engage with clients in positive and friendly relations.
  • Responsible for product and store merchandising, cataloging, inventory and shipping.
  • Work and oversee floor plans, display elements for all merchandise.
  • Responsible for oversight on till and responsible for daily activity and balancing out register in morning and evenings.

Sargent

Israeli Defense Forces
01.2003 - 01.2006
  • Direct and lead my troops
  • Specialize in armored vehicle unit, so have an intense knowledge in vehicles and ammunition used together and separately
  • Lead by example, teach techniques and drills so soldiers are prepared for any and all circumstances
  • Conduct basic training and various training that may be required
  • Motivate and demonstrate high morals and ethic
  • Provide knowledge and code of conduct, administering all skills to be used both on and off the field

Education

High school diploma - CNC

Dersky
Israel
08-2003

Skills

  • Strong leader
  • Product knowledge
  • Customer relationship management
  • Negotiation techniques
  • Sales strategy
  • Goal setting
  • Presentation skills
  • Productive planner
  • Organization
  • Efficiency in delegation
  • Patient
  • Enthusiastic
  • Practical
  • Diligent
  • Thorough
  • Customer consultations
  • Problem solving
  • Relationship building
  • Attention to detail
  • Vehicle delivery coordination
  • Effective multi-tasking
  • Time management
  • Commitment to obligations
  • Commitment to responsibilities
  • Dedicated to providing excellent customer service

References

Available upon request

Languages

English
Full Professional
Hebrew
Full Professional
Arabic
Limited
Russian
Limited

Accomplishments

sales person of the year, 5 years in a row

Timeline

Client Advisor

Arrowhead BMW
01.2019 - Current

Sales & Leasing Professional

Van Chevrolet Buick GMC
01.2016 - 01.2019

Owner

Sapir Meat Company
01.2013 - 01.2016

Sales Associate

Victoria's Scent
01.2012 - 08.2013

Owner

Coffee Royal
01.2011 - 01.2012

Sales Associate

Sapir Jewelry
01.2007 - 01.2010

Sargent

Israeli Defense Forces
01.2003 - 01.2006

High school diploma - CNC

Dersky
Erez Royal