Eric G Roden Jr
Goodyear,AZ
Summary
Experienced and dedicated Data Center Professional with 12+ years in critical environment operations, infrastructure installation, and team leadership.
- Proven track record of managing complex technical systems,
- Leading cross-functional teams, and ensuring 24/7 uptime in high-availability environments.
- Strong knowledge of power distribution, HVAC, and structured cabling systems.
- Familiar with NFPA 70E fire safety standards
- Experienced in overseeing 36MW facilities.
- Committed to safety, operational excellence, and continuous improvement.
Professional in technical environments, Proven track record of managing complex systems and ensuring operational continuity. Highly collaborative, known for adaptability and meeting evolving demands. Key skills include
- system monitoring, problem resolution, and infrastructure management and maintenance.
- Utilizing diagnostic tools and techniques to ensure system reliability and operational efficiency.
- Experience in managing and maintaining data center operations.
- Successfully implemented and oversaw critical infrastructure projects ensuring seamless uptime and system reliability.
- Demonstrated expertise in troubleshooting hardware issues and optimizing data center performance through effective use of diagnostic tools and teamwork.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Data Center Operator (DCO)
Compass Data Centers
02.2024 - Current
- Manage critical building systems to ensure maximum uptime and reliability
- Oversee vendor access and supervise maintenance service providers (MSOs)
- Develop and revise Emergency Event Procedures (EEPs)
- Lead scheduling, training, and onboarding for shift teams
- Monitor facility logistics and escalate infrastructure issues proactively
- Clearly discussed expectations and solutions with customers and team members.
- Identified innovative tools, technology, and processes to improve processing efficiency.
- Collected and reported technical metrics to identify improvement opportunities.
- Regularly referenced reports or system operations, task lists, problems and resolution updates.
Critical Environment Tech / Data Infrastructure Technician
PhoenixNAP Datacenter
03.2021 - 02.2024
- Install, test, and certify structured cabling (CAT6A, MM/SM fiber)
- Support HVAC and power systems during client deployments
- Perform site walks and inspections to maintain high operational standards
- Maintain detailed records for compliance and audits
- Operate building systems via Automated Logic Controls (ALC)
Foreman / Superintendent
Cable Solutions LLC
01.2013 - 03.2021
- Managed structured cabling and infrastructure installs across commercial and healthcare projects
- Supervised teams of up to 30 technicians and ensured OSHA-compliant work practices
- Conducted rack and stack operations with Cisco, Dell, and HP hardware
- Handled materials procurement, inventory tracking, and client coordination
- Promoted from technician to lead, and then foreman through demonstrated leadership and quality work
Education
High School Diploma -
Mahopac High School
Mahopac, NY06.2006
Skills
- Critical Environment Operations & DCIM
- Data Center Construction & Infrastructure Oversight
- HVAC Systems & Ansi/Ashrae Environmental Conditioning Standards
- Critical Power Systems: UPS, PDUs, Generators
- Structured Cabling: CAT6A, Fiber (MM/SM), Telco
- Network Infrastructure Testing & Certification
- Shift Scheduling & Team Development
- Emergency Event Procedures (EEP) & Change Management
- NFPA 70E, OSHA 30, Risk Assessments & Hazard Analysis
- Blueprint Reading & Site Plan Fluency
- Fire Safety Protocols & Emergency Response Planning
- Live Cutovers & Operational Procedure Development
- Operating system administration
- Data center infrastructure
- Vendor coordination
Certification
- OSHA 30 Certified
- ICRA (Infection Control Risk Assessment)- CommScope / SYSTIMAX Certified
- Scissor & Boom Lift Certified
- Confined Space Entry Certified
- Fire Safety & Emergency Response Training
Timeline
Data Center Operator (DCO)
Compass Data Centers
02.2024 - Current
Critical Environment Tech / Data Infrastructure Technician
PhoenixNAP Datacenter
03.2021 - 02.2024
Foreman / Superintendent
Cable Solutions LLC
01.2013 - 03.2021
High School Diploma -
Mahopac High School
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