Eric Hansen
Tempe
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
3
3
years of professional experience
Work History
Centralized Scheduler
Tri-City Cardiolog
01.2024 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing wait times.
- Communicated proactively with leadership about productivity and assist in what ever way that may be needed.
- Handled cancellations or rescheduling requests promptly while minimizing disruptions to overall appointment schedules across various departments.
- Maintained accurate records of patient information, updating databases as needed to ensure seamless communication between departments.
Medical Assistant
Arizona Digestive Health
03.2022 - 01.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
Scheduler
The Core Institute
02.2021 - 02.2022
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Education
Associate of Science - Medical Assisting
Institute of Business Medical Careers
Greeley, CO05.2013
Skills
- Maintaining confidentiality
- Deadline-oriented
- Data entry proficiency
- Follow-up skills
- Appointment Coordination
- HIPAA Compliance
- Strong Organization
Timeline
Centralized Scheduler
Tri-City Cardiolog
01.2024 - Current
Medical Assistant
Arizona Digestive Health
03.2022 - 01.2024
Scheduler
The Core Institute
02.2021 - 02.2022
Associate of Science - Medical Assisting
Institute of Business Medical Careers
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