Eric Heimerl
Maricopa
Summary
Detail-focused and resourceful individual with a passion for fresh produce and a strong commitment to customer satisfaction. Demonstrates practical knowledge of inventory management and quality control, along with proven skills in team leadership and efficient merchandising. Dedicated to enhancing customer experiences and driving sales growth through innovative and organized produce management.
Overview
14
14
years of professional experience
Work History
Produce Department Manager
Fry's Marketplace
06.2021 - Current
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
- Enhanced customer satisfaction by providing exceptional product quality and freshness.
- Maximized use of available space through effective layout planning and product placement strategies in the department area.
Groomer's Assistant
Desert Dogs Mobile Spa
02.2015 - 05.2021
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Customer Service Representative
Circle K
01.2014 - 01.2015
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Delivery Driver
Streets Of New York Pizza
03.2011 - 09.2014
- Delivered food to customer homes and places of business.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZ08-2012
Skills
- Operational efficiency
- Task delegation
- Merchandising strategies
- Product rotation
- Display creation
- Inventory counting
- Product merchandising
- Reliability
- Attention to detail
Timeline
Produce Department Manager
Fry's Marketplace
06.2021 - Current
Groomer's Assistant
Desert Dogs Mobile Spa
02.2015 - 05.2021
Customer Service Representative
Circle K
01.2014 - 01.2015
Delivery Driver
Streets Of New York Pizza
03.2011 - 09.2014
Bachelor of Science - Political Science
Arizona State University
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