Manager with 30 years of experience in operations, focusing on communications, hazardous materials, and quality assurance. Proven track record in leading teams of up to 165 personnel, emphasizing performance evaluations and process improvements. Known for delivering high-quality results in fast-paced environments while enhancing customer experiences through effective communication and problem-solving. Committed to fostering team success and driving organizational growth through strategic leadership.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Storefront Sales Representative
Firestone Complete Auto Care
02.2024 - 03.2024
Greet customers walking in the store, taking customer and vehicle information; using CRM to check them in to begin maintenance on their vehicles, providing reasonable time estimates for completion
Apprised customers in person as to the status of their vehicle, discussing other maintenance needs discovered by technicians during inspection. Scheduled follow on maintenance based upon customer agreement, customer budget, customer and vehicle availability, priority of maintenance items, parts availability and technician availability
Converse with customers over the phone to schedule maintenance for their vehicles
Apprised customers over the phone as to the status of their vehicle, discussing other maintenance needs discovered by technicians during inspection. Scheduled follow on maintenance based upon customer agreement, customer budget, customer and vehicle availability, priority of maintenance items, parts availability and technician availability
Assist customers in selecting Tires, parts and accessories that fit their budget and vehicle
VX-31 Night Shift Line Maintenance Supervisor
Amentum Corporation, NAWS China Lake
04.2022 - 11.2022
Assigned tasking to employees to facilitate the completion of aircraft maintenance, daily and turnaround visual inspections, special inspections, conditional inspections, aircraft movement, fueling, servicing and securing
Balanced available manpower and resources to complete work identified by Maintenance Managers within the current shift
Trained worksite personnel in all aspects of aircraft handling, fueling, movement, maintenance, launch and recovery procedures
Monitored training progress of new hires for timeliness of qualification completion
Coordinated written and oral examinations for final qualifications of assigned employees
Flight Line Supervisor
Amentum Corporation, NAWS China Lake
04.2022 - 11.2022
Ensured all personnel on the flight line were in compliance with established safety directives during flight operations
Monitored preflight, aircraft start, launch, recovery and post flight evolutions for all assigned aircraft, support equipment and personnel
Airfield Vehicle Operations License Program Manager
Amentum Corporation, NAWS China Lake
04.2022 - 11.2022
Maintained a listing of all employees licensing status in regard to operating self-propelled vehicles on the flight line in accordance with NAWS China Lake commanding Officer directives and instructions
Taught the airfield vehicle operator’s course to new hires as well as assigned employees that were nearing license expiration
Input licensing information of all employees on the worksite into their electronic training files maintained by the company
Generated monthly reports for upper management regarding the status of employee licensing ensuring compliance with program requirements
Aircraft Handling Program Manager
Amentum Corporation, NAWS China Lake
04.2022 - 11.2022
Facilitated training to assigned employees in all aspects of aircraft movement, taxiing, towing, parking, and hangaring
Ensured that leadmen assigned employees only to positions/tasks for which they were fully qualified
Aircraft Servicing Program Manager
Amentum Corporation, NAWS China Lake
04.2022 - 11.2022
Monitored all work centers for compliance with established quality assurance guidelines and instructions with regard to aircraft fuel, oil and hydraulic fluid servicing
Spot checked all work center servicing log books for correctness and completion for any aircraft serviced on the worksite
Assigned and facilitated training to all employees on the hazards associated with aviation fuels, engine oil and hydraulic fluid exposure and the emergency procedures associated with such exposure
Unauthorized Access Program Manager
Amentum Corporation, NAWS China Lake
04.2022 - 11.2022
Assigned and facilitated training to all employees in all aspects of aircraft security, flightline security and signs of unauthorized access to government vehicles and aircraft
VX-31 Line Division Maintenance Supervisor
DYNCORP International, NAWS China Lake
07.2021 - 11.2021
Generated numerous reports regarding FOD program compliance to multiple levels of the civilian and active-duty chain of command
Audited all workspaces on the worksite for compliance with Foreign Object Debris/damage program, minimizing damage to high performance aircraft and other government equipment
Directed daily FOD walk downs of the flight line prior to operations and collected all loose items further reducing the risk to aircraft, personnel and equipment
Coordinated with Quality Assurance Manager to assist in the revision of the work site tool control program
Monitored work center collateral duty inspectors to ensure work center tool control was in keeping with established directives
Plane Captain Qualification Program Manager
DYNCORP International, NAWS China Lake
07.2021 - 11.2021
Maintained records (electronic and hard copy) of training and qualifications for all qualified workers on the work site
Coordinated with Management, Quality assurance and Safety representatives to conduct oral boards for all newly qualified plane captains in F-18, H-60 and AV-8B platforms
Monitored ASMI/RI to ensure newly hired workers were being trained in all aspects of plane captain duties, maintenance actions and hazardous material handling
Updated the MMP (Monthly Maintenance plan) accounting for remedial and periodic training of all qualified Plane Captains
Flight Line Manager/Coordinator
DYNCORP International, NAWS China Lake
07.2021 - 11.2021
Communicated with Maintenance Control regarding aspects of aircraft Maintenance, operation, manning, launch and recovery
Coordinated maintenance actions between maintenance Control and the line division balancing manpower and squadron requirements
Ensured safety of all personnel was always priority
Ensured compliance of flight line safety by all personnel working on the flight line whether or not they were Dyn-Corp Employees
VX-31 F/A-18 (A-G) Plane Captain
DYNCORP International, NAWS China Lake
03.2020 - 07.2021
Performed daily inventory of all tools and equipment in the work center at the start and end of shift
Qualified plane captain in F/A-18 platforms A-E and EA-18G
Responsible for training newly hired plane captains on the flight line
Responsible for documenting maintenance actions using OOMA application
Responsible for minor maintenance (special visual inspections, Pre-flight, post flight, Daily and Turnaround inspections, and aircraft washes)
Responsible for the safe movement of all F-18 Aircraft at VX-31
Responsible for flight-line safety for all personnel around operating aircraft
VMFAT-101 Aircraft Engine Technician (level 1)
AVMAC LLC, MCAS Miramar
10.2019 - 03.2020
Integrated with active duty USMC personnel to facilitate flight schedules and maintenance actions
Performed all plane captain duties (launch, recover, hot-seat, cold-fueling, hot fueling, visual daily and turnaround inspections, wash, aircraft towing) while maintaining safety at all times and adherence to written instructions
Maintained tool control within the work center and on the flight line
Performed shore based final checker duties for departing aircraft
Performed tire and wheel maintenance
Assisted maintenance crews in performing maintenance and correction of discrepancies on aircraft powerplant systems (fuel control, APU, ECS, AMAD, afterburner)
Utilized OOMA (Maintenance Management database) to document discrepancies discovered during daily/turnaround and special inspections
HSM-41 Line Mech-1 Shift Lead/CDQAR/CDI
URS/PAE/AECOM North Island
10.2015 - 10.2019
Hand-picked by management to assume the role of Mid-shift lead for the 310 work center
Chosen to replace night shift lead upon his promotion to overall 310 lead
Communicated with Active Duty Maintenance Control and Navy Chain of command with regard to workload management
Communicated with site managers in all matters regarding safety, quality assurance and personnel matters such as training, staffing, attendance, process improvement, quality assurance and discipline
Responsible for all administrative duties with regard to staff attendance, training, tool control, work-load management, OOMA documentation QA and personnel discipline
HSM-41 Line Mech-1 310 CDQAR/CDI
URS/PAE/AECOM North Island
10.2015 - 10.2019
Responsible for performing quality assurance and inspections of basic aircraft maintenance performed by junior personnel
Responsible for work crew safety, maintaining tool control logs; checking tools in and out to Active duty Navy Personnel as well as other civilian workers. Performed QA in OOMA to check plane captain entries for correctness and accuracy
HSM-41 Line, Aircraft Worker (Plane Captain)
URS/PAE/AECOM North Island
10.2015 - 10.2019
Responsible for flight line safety, performing basic maintenance, and ground handling of MH-60R Aircraft and associated equipment
Generated MAFs in OOMA and on paper upon discovery of discrepancies
Responsible for training newly hired plane captain in their duties on and off of the flight line
VFA-122 Line, Aircraft Worker (Plane Captain)
URS Lemoore
01.2012 - 01.2013
Responsible for flight line safety, performing basic maintenance, and ground handling of F/A-18 (A-F) aircraft and associated equipment
Utilized OOMA while temporarily assigned to logs and records (2 months) to back fit all aircraft historical books into OOMA
NACHO, Flight Deck LCPO, Crash and Salvage LCPO, V-1 Divisional Leading Chief Petty Officer
USS Nimitz, CVN-68 San Diego Ca. and Bremerton, WA.
01.2007 - 01.2012
Overall responsible for the safety of all personnel on the flight deck, both air wing and divisional personnel
Responsible for the intake, training, qualification, personal and professional development of 165 assigned personnel from E-1 to E-7
Set forth operational policies for the improvement of efficiency and safety in performing all aspects of carrier flight operations
Coordinated all maintenance requirements of 9 embarked fixed and rotary wing squadrons over the course of two combat deployments and associated workups
Trained 1000 air wing and ship’s company personnel in aviation firefighting, crash and rescue tactics through 54 flight deck fire drills
Managed 32,000 man hours of work from civilian and military work forces in a highly dynamic and dangerous dry dock environment. Coordinated and de-conflicted work schedules between 8 contract companies and active duty Navy personnel. Accomplished with zero mishaps or injuries
Aviation Firefighting School Lead Instructor/ Leading Chief Petty Officer
Center for Naval Aviation Technical Training Unit Lemoore Ca.
01.2004 - 01.2007
Responsible for leading and managing 9 military and 1 civilian instructor in the safe execution of live firefighting training and classroom instruction for over 3,500 military and civilian students. All classes resulted in zero mishaps or injuries
Implemented a mobile training team plan to send Lemoore Firefighting school instructors to alternate military installations such as Fallon NV to facilitate training. The MTT program is still in use currently
Fly two Petty Officer, Flight Deck ALPO, and Flight Deck LPO
USS Tarawa, LHA-1, San Diego Ca.
01.2000 - 01.2004
Managed flight deck operations as a junior First Class Petty Officer
Acted as the only member of the chain of command able to train and qualify AV-8B launch officers
Responsible for training all junior sailors in all aspects of flight operations
Behavior Interventionist/Coach/CPI Trainer at Liberty Elementary School District #25Behavior Interventionist/Coach/CPI Trainer at Liberty Elementary School District #25