Erica Irvin
Scottdale
Summary
Well-rounded multitasker with experience in many fields
Overview
8
8
years of professional experience
2010
2010
years of post-secondary education
Work History
Stow/picker
Amazon
Phoenix
10.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Picked customer orders accurately and efficiently from inventory.
- Operated handheld scanners to track and manage stock levels.
- Collaborated with team members to enhance workflow efficiency.
- Maintained cleanliness and organization in the picking area.
- Followed safety protocols to ensure a secure working environment.
- Inspected products for quality before packing for shipment.
- Assisted new staff in learning picking procedures and safety guidelines.
- Adapted to changes in order volume and product types swiftly.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Confirmed items picked for orders by keying codes into system.
- Selected products and items from shelves and pallets for customer orders.
- Verified accuracy of items picked, packed and shipped to customers.
- Received and processed customer orders for merchandise in a timely manner.
- Inspected product quality prior to packing and shipping out orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Shift Manager
Starbucks
Phoenix
04.2024 - 09.2025
- Supervised daily operations and ensured compliance with company standards.
- Trained new baristas on service techniques and product knowledge.
- Managed inventory levels and conducted regular stock audits.
- Resolved customer complaints promptly to maintain satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented store promotions to enhance customer engagement.
- Maintained cleanliness and organization of work areas for safety compliance.
- Assisted in cash handling procedures and daily financial reconciliation.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Responded quickly and effectively to emergency situations as they arose.
- Enforced safety standards throughout the store including proper use of equipment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Senior Supervisor
Nekter Juice Bar
Phoenix
08.2022 - 05.2023
- Maintaining high productivity and consistent positive customer experience.
- Great organization skills, and time management abilities.
- Customer service skills.
- Head of inventory ordering and employee scheduling.
- In charge of interviews position planning etc.
- Supervised daily operations and ensured team adherence to health and safety standards.
- Trained staff on beverage preparation, customer service, and product knowledge.
- Managed inventory levels and coordinated supply orders to maintain stock availability.
- Developed schedules to optimize team performance during peak hours.
- Assisted in implementing promotional strategies to enhance customer engagement.
- Monitored equipment maintenance and reported issues for timely repairs.
- Facilitated team meetings to communicate goals and foster collaboration among staff.
- Resolved customer complaints efficiently, ensuring satisfaction with products and services.
Shift Supervisor
Noodles and Company
Phoenix
02.2022 - 08.2022
- Inventory ordering shift member placement
Unloader
FedEx Ground
Phoenix
03.2021 - 06.2021
- Unloading trucks
- Unloaded packages from delivery trucks efficiently and accurately.
- Sorted packages by size and destination for streamlined processing.
- Operated hand trucks and forklifts to transport materials safely.
- Maintained cleanliness and organization of work area throughout shifts.
- Collaborated with team members to ensure timely unloading operations.
Picker/Packer
Amazon Warehouse
Phoenix
12.2020 - 05.2021
- Pick and pack items on my list
Caregiver
Legacy Retirement Community
Lincoln
01.2019 - 09.2019
- Enrich the life of each resident by helping them with everyday life.
- Assisted residents with daily living activities and personal care needs.
- Maintained a clean and safe environment for residents and staff.
- Monitored resident health and reported changes to nursing staff.
- Organized recreational activities to engage residents socially and physically.
- Collaborated with team members to provide comprehensive resident support.
- Documented resident progress and care in electronic health records system.
- Provided emotional support and companionship to enhance resident well-being.
- Followed safety protocols to ensure compliance with health regulations.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
Caregiver
Achievements, LLC
Lincoln
09.2018 - 01.2019
- Assisted residents with daily living activities and personal care needs.
- Maintained a clean and safe environment for residents and staff.
- Monitored resident health and reported changes to nursing staff.
- Organized recreational activities to engage residents socially and physically.
- Collaborated with team members to provide comprehensive resident support.
- Documented resident progress and care in electronic health records system.
Education
Lincoln High School
Lincoln, NESkills
- Hard worker
- Reliable
- My own transportation
- Willing to pick up extra hours on the weekend on any given notice
- Open availability
- Team player
- Fast and efficient when working alone
Upper management skills
Data entry skills
Management over a team of 8 or more
Willing To Relocate
My own transportation so I’m willing to relocate
Personal Information
Authorized To Work inUS for any employer.
Timeline
Stow/picker
Amazon
10.2025 - Current
Shift Manager
Starbucks
04.2024 - 09.2025
Senior Supervisor
Nekter Juice Bar
08.2022 - 05.2023
Shift Supervisor
Noodles and Company
02.2022 - 08.2022
Unloader
FedEx Ground
03.2021 - 06.2021
Picker/Packer
Amazon Warehouse
12.2020 - 05.2021
Caregiver
Legacy Retirement Community
01.2019 - 09.2019
Caregiver
Achievements, LLC
09.2018 - 01.2019
Lincoln High School