ERICA LESTER
Medix Infusion
Scottsdale
1
Certification
11
years of professional experience
Accomplished Sales Expert offering 8+ years of exceeding financial targets with proven expertise in customer service, account management and relationship-driven sales. Highly skilled in identifying new business opportunities, closing deals, and driving revenue growth, while maintaining a high level of customer service and care.
Work History
Account Executive
3 Years 6 Months- Successfully launched and developed a thriving new territory, growing referrals by 200% and establishing the brand in an incredibly competitive market.
- Built a robust network of healthcare providers by cultivating strong relationships with key decision-makers in clinics, resulting in a loyal and growing customer base.
- Delivered exceptional patient care through seamless communication and coordination between patients and health care providers.
- Prepared detailed reports for management on account performance and progress.
- Trained new sales staff and implemented sales strategies/call routing plans for local team.
Account Executive
8 Months- Achieved monthly sales targets and increased new referral sources.
- Prepared detailed reports for management on account performance and progress.
- Performed referral coordination and education for patients discharging home on enteral and parenteral nutrition
- Provided excellent customer service, ensuring the highest level of satisfaction for both healthcare providers and patients.
Clinical Sales Liaison - Registered Dietitian
6 Years 4 Months- Consistently surpassed quarterly sales goals at 125%, demonstrating exceptional revenue generation capabilities.
- Participated in regular sales meetings and presented progress reports on assigned territory.
- Performed referral coordination and education for patients discharging home on enteral and parenteral nutrition
- Provided excellent customer service, ensuring the highest level of satisfaction for both healthcare providers and patients.
Education
MS - Medical Dietetics
BS - Kinesiology
Skills
Sales and Business Development: Proven track record of identifying new business opportunities
closing deals
and driving revenue growth.
Market Analysis: In-depth understanding of the infusion/pharmaceutical market
including key trends
competitive landscape
and patient demographics.
Time Management/Organization: Prioritizing high impact targets and call planning to ensure effective use of time and resources.
Relationship Building: Exceptional ability to build rapport
establish trust
and maintain long-lasting relationships with healthcare professionals.
Customer Service: Dedicated to providing exceptional customer service
ensuring the highest level of satisfaction for both healthcare providers and patients.
Resiliency: Adapting to changing circumstances and customer needs
while persisting through setbacks.
Accomplishments
- Certified Nutrition Support Clinician (11/2015 - Present)
- Registered Dietitian (09/2013 - Present)
Certification
- Certified Nutrition Support Clinician (11/2015 - Present)
- Registered Dietitian (09/2013 - Present)
PERSONAL INFORMATION
Title: Account Executive
Timeline
Account Executive
Medix Infusion
04.2023 - CurrentRead More
Account Executive
Amerita Specialty Infusion
07.2022 - 03.2023Read More
Clinical Sales Liaison - Registered Dietitian
Coram/CVS Specialty Infusion
02.2016 - 06.2022Read More
Arizona State University
BS from Kinesiology
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The Ohio State University
MS from Medical Dietetics
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