Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve any discrepancies in reports.
Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.
Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations; Partners with AAM’s Management Team to ensure compliance.
Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.
Account Manager
MSCB/Medlink
08.2022 - 03.2023
Advanced business expansion by targeting new markets and territories across the United States to meet and exceed company goals
Researched, strategized, documented, and forecasted in CRM databases, Microsoft Office applications, and other sales enablement tools.
Internal Account Manager
Quest Diagnostics
07.2021 - 03.2022
Expanded and supported lead generation, upsells, and total attainment of laboratory diagnostic products and services to accounts within South Orange County territory through tele-sales as well as in person visits
Presented testing/diagnostic information via weekly and monthly meetings to healthcare providers, specialists, and medical staff.
Program Manager/Administrator
Harbor Health Care
06.2019 - 03.2021
Oversight of facility vendors: Requested bids for projects, negotiated contracts, established key relationships, paid invoices, and provided upper management with project updates/reports.
Maintained and optimized compliance with federal, state, and local rules and regulations to ensure highest quality of life for clients
Designed and implemented policies and procedures for safety and efficiency for staff members. Proactively inserviced staff on updates.
Managed thirty staff members and eighteen clients in numerous different locations through initial timekeeping, payroll, and progressive disciplinary action.
Education
Bachelor of Science - Communication Studies/Marketing
Hardin-Simmons University
Abilene, TX
12.2017
Skills
Microsoft Office
SLM Landscape certified
Project management
Effective negotiation
Budgeting
Personnel Management
Leadership
Vendor management
Customer service
References
Kyle McAllister, Analyst, Marcus & Millichap, 909-225-6115, kyle.mcallister09@gmail.com
Michael Bohdanowicz, Logistics Manager, FedEx, 602-828-7957, mbohdano@icloud.com
Timeline
Community Manager
AAM
09.2023 - Current
Account Manager
MSCB/Medlink
08.2022 - 03.2023
Internal Account Manager
Quest Diagnostics
07.2021 - 03.2022
Program Manager/Administrator
Harbor Health Care
06.2019 - 03.2021
Bachelor of Science - Communication Studies/Marketing