Erik Connolly
Tucson
Summary
Goal-driven operations professional with a Bachelor's degree and five years of hands-on experience at Amazon Fulfillment. Intimately familiar with fulfillment center operations, material handling equipment, and safety protocols across pick, pack, stow, and inventory control functions. Bringing a strong foundational understanding of warehouse machinery, mechanical troubleshooting principles, schematic reading, and IT hardware diagnostics. Highly motivated to leverage operational expertise and technical training into a Reliability Maintenance & Engineering (CBRE RME) role to optimize equipment performance, execute preventative maintenance, and minimize facility downtime.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate & Waterspider
Amazon
Tucson
12.2020 - Current
- Operate and maintain continuous workflow across multiple core warehouse departments, managing inventory accurately through picking, counting, stowing, and packing.
- Serve as a Waterspider, directly supporting automated equipment operations, clearing physical line jams, and ensuring constant material flow to minimize station downtime.
- Develop and apply a deep operational understanding of conveyors, robotic drives, scanners, and automated sorting machinery from the operator perspective.
- Monitor machine performance daily, collaborating proactively with RME and operations leadership to report mechanical faults, abnormal machine behavior, and safety hazards.
- Consistently meet and exceed rigorous Amazon productivity, quality, and safety metrics over a sustained five-year tenure in a fast-paced environment.
Education
Bachelor of General Studies -
University of Maryland Global Campus
Aldephi, MDCompTIA A+ Certification -
Industrial Maintenance Preparation -
Skills
- Fulfillment Center Operations
- Pick
- Pack
- Stow
- ICQA
- Systems Diagnostics
- Schematic Reading
- Hardware Troubleshooting
- Material Handling Equipment (MHE)
- Waterspidering
- Jam Clearing
- Process Flow Optimization
- Continuous Improvement
- 5S
- OSHA Protocols
- Hazard Identification
- Lockout/Tagout Awareness
Education And Technical Training
- Bachelor of General Studies, University of Maryland Global Campus, Aldie, MD
- CompTIA A+ Certification, In Progress, Developing competencies in hardware diagnostics, IT systems troubleshooting, and network infrastructure, directly applicable to automated fulfillment systems.
- Industrial Maintenance Preparation, Self-Study, Studying mechanical/electrical principles, blueprints, and schematics to support preventative maintenance operations. Familiar with Ramsay maintenance testing concepts.
Timeline
Fulfillment Associate & Waterspider
Amazon
12.2020 - Current
Bachelor of General Studies -
University of Maryland Global Campus