Erik Kryzak
Phoenix
Summary
Hard-working professional with 3.5+ years of experience and a proven knowledge of branch operations,depository services, and assisting individuals in solving complex issues.
Overview
6
6
years of professional experience
Work History
Business Consultant - Contractor
USAA / Robert Half
07.2019 - Current
- Compile, sort and verify the accuracy of data before it is entered.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Identify transaction mistakes when debits and credits do not balance.
- Resolve problems or discrepancies concerning customers' accounts.
- Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
- Participate in internal assessments and audits as required
Service Advisor
Berkshire Hathaway Automotive
05.2018 - 07.2019
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Handled customer issues with confidence, using inductive reasoning to provide an effective resolution
- Suggested add-on services that would be helpful to customers and improve bottom line
- Documented inspection and test results, work performed and work to be performed, keeping all records current, accurate and properly submitted to meet company standards and regulatory requirements
- Responded to all customer inquiries thoroughly and professionally
Education
Regents Diploma - undefined
Cornwall Central High School
New Windsor, NY2012
Skills
- Responsible
- Attention to Detail
- Inventory
- Data entry
- Client rapport
- Reporting and documentation
- Quick learner
- Goal-oriented
Timeline
Business Consultant - Contractor
USAA / Robert Half
07.2019 - Current
Service Advisor
Berkshire Hathaway Automotive
05.2018 - 07.2019
Regents Diploma - undefined
Cornwall Central High School
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