Erika Romero
Walmart
Tucson
1
Language
12
years of professional experience
Detail-oriented professional with strong customer service skills. Proven ability to manage client conversations & orders efficiently while maintaining high satisfactory ratings. Committed to team collaboration & achieving success in a fast paced environment.
Work History
Online Order Filling and Dispensing Associate
5 Months- Managed online orders, ensuring timely processing and accuracy of selections.
- Collaborated with team members to streamline order fulfillment processes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Warehouse Associate
2 Months- Consistently lifted materials weighing as much as 50 pounds
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Stay at Home Parent
8 Years 8 Months- Developed and implemented daily routines to enhance children's learning and development.
- Managed household budgets, ensuring efficient allocation of resources for family needs.
- Coordinated schedules, balancing educational activities, appointments, and family events seamlessly.
- Mentored children in life skills, promoting independence and responsibility through hands-on experiences.
Receptionist
1 Year 10 Months- Answered incoming calls to schedule home appointments following a call flow to capture client information.
- Maintained accurate records of incoming calls and messages for efficient communication flow.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed front desk operations, ensuring a welcoming environment for guests and clients.
Education
Associate of Applied Science - Culinary Arts
- Phi Theta Kappa Honor Society Member
High School Diploma
- Honor Roll
No Degree - Early Childhood Education
- Relevant Coursework:
Skills
Customer service
Phone Scheduling
Soft Skills
Time management
Listening skills
Attention to detail
Punctual and reliable
Computer skills
Telephone skills
Data entry
Team collaboration
Problem-solving
Willingness to learn
Organization skills
Languages
English
Native or Bilingual
Timeline
Online Order Filling and Dispensing Associate
Walmart
03.2026 - CurrentRead More
Warehouse Associate
Amazon
11.2025 - 01.2026Read More
Stay at Home Parent
Self
03.2017 - 11.2025Read More
Receptionist
Amphi TV
05.2014 - 03.2016Read More
Pima Community College
Associate of Applied Science from Culinary Arts
Read More
Douglas High School
High School Diploma
Read More
Pima Community College
No Degree from Early Childhood Education
Read More