Erike Keel
Tucson
Summary
Driven and meticulous professional with extensive experience in roofing and relocation services, notably with Desert Sky Roofing. Excelled in roof installation, structural repair, and team leadership, significantly enhancing project efficiency and client satisfaction. Skilled in fostering robust client relationships and mentoring teams, showcasing a blend of technical prowess and interpersonal skills.
Overview
2024
2024
years of professional experience
Work History
Roofer
Desert Sky Roofing
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Inspected problem roofs to determine best repair procedures.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
- Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
- Managed inventory of roofing supplies and materials.
- Followed manufacturer instructions and specifications to perform proper installation.
- Contributed to a positive work environment within the team by fostering open communication channels between colleagues and supervisors alike.
Lead Mover/Driver
Careful Movers
08.2008 - 06.2023
- Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
- Mentored junior movers, providing guidance on best practices and industry standards.
- Oversaw as many as Number teams at time with more than Number total personnel.
- Optimized scheduling processes, increasing team availability for additional projects.
- Built strong relationships with clients to ensure repeat business and positive referrals.
- Reduced damage claims through careful handling of fragile items and proper use of equipment.
- Delivered exceptional customer service, addressing concerns promptly to maintain a high level of client satisfaction.
- Managed inventory control systems, resulting in decreased loss of items during moves.
- Coordinated closely with warehouse management to ensure efficient storage solutions for clients'' belongings.
- Streamlined moving processes for increased efficiency and reduced overall project timelines.
- Increased team morale by fostering a supportive work environment that encouraged open communication.
- Maximized team productivity with effective task delegation and resource allocation.
- Collaborated with sales teams to secure profitable contracts and drive company growth.
- Developed comprehensive move plans tailored to individual client needs and requirements.
- Maintained accurate records of completed jobs, facilitating seamless billing procedures.
- Improved client satisfaction by ensuring timely and efficient relocation services.
- Assisted clients in navigating complex relocation logistics, alleviating stress during the moving process.
- Followed safety protocols to prevent accidents and injuries.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Followed verbal and written instructions to properly move and ship products.
- Inspected items for damage and reported issues to supervisor for resolution.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Communicated with customers courteously and professionally to drive satisfaction.
- Arranged items at destination according to customer requests and instructions.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Education
Diploma - General Studies
Sequoia Alternative High School
Everett, WA07.1997
Skills
- Roof installation
- Quick learner
- Team player
- Roofing
- Power tools operation
- Maintenance and repairs
- All-weather worker
- Flat roofing
- Metal roofing
- Fascia installation
- Power tool operation
- Shingle application
- Commercial construction experience
- Flashing installation
- Residential construction
- Equipment operation
- Structural repair
- Asphalt shingles
- Forklift operations
- Tiling
Timeline
Lead Mover/Driver
Careful Movers
08.2008 - 06.2023
Roofer
Desert Sky Roofing
Diploma - General Studies
Sequoia Alternative High School
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