Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Lewis

Mesa

Summary

Adept at enhancing operational efficiency and forging strong vendor relationships, I leveraged strategic negotiation and empathy to achieve significant cost savings at Alff Construction. My background includes streamlining procurement processes and improving emergency response times, showcasing my attention to detail and ability to manage high-stress situations effectively.

Experienced with managing vendor relationships to ensure efficiency and cost-effectiveness. Utilizes strategic negotiation and process optimization to benefit business operations. Track record of fostering collaborative partnerships and maintaining high standards of service.

Professional with track record in optimizing vendor relationships to support business operations. Known for driving process improvements and delivering value through strategic negotiations. Valued for strong team collaboration, adaptability to changing needs, and exceptional organizational skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

22
22
years of professional experience

Work History

Territory Vendor Manager

Alff Construction
02.2023 - 12.2024
  • Managed vendor performance to maximize profitability and achieve financial objectives.
  • Achieved cost savings through skillful negotiation tactics during contract renewals or termination discussions with underperforming vendors.
  • Streamlined procurement processes for increased efficiency in sourcing, negotiating, and contracting vendors.

Maintenance Coordinator

Lessen, Inc.
03.2022 - 01.2023
  • Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
  • Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
  • Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.

Communications Operator and Dispatcher

City of Phoenix Police
09.2002 - 03.2022
  • Participated in ongoing training programs to maintain proficiency in industry best practices and regulatory requirements.
  • Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
  • Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
  • Assisted in the development of new training materials, resulting in improved operator performance.
  • Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
  • Streamlined communication processes for faster information exchange between departments and agencies.
  • Supported public safety operations during major events by coordinating resources and relaying vital information.
  • Reduced radio traffic congestion with effective use of communication channels and protocols.
  • Developed strong relationships with local law enforcement agencies, facilitating seamless collaboration during joint operations.
  • Contributed to a positive work environment by actively participating in team meetings and promoting open communication among colleagues.
  • Delivered exceptional customer service by addressing caller inquiries with empathy and professionalism.
  • Monitored multiple sources of information simultaneously, ensuring comprehensive situational awareness during emergencies.
  • Maintained accurate records of all communications, ensuring reliable data for future reference and analysis.
  • Provided timely updates to field units during critical incidents, contributing to successful outcomes.
  • Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.

Education

High School Diploma -

Mesa High School
Mesa, AZ
05-1995

Skills

  • Vendor evaluation
  • Scheduling coordination
  • Strong attention to detail
  • Fast typing speed
  • Dispatching procedures
  • Relationship management
  • Strategic negotiation
  • Empathy and patience
  • Vendor relationships
  • Work order management
  • Professionalism and courtesy

Timeline

Territory Vendor Manager

Alff Construction
02.2023 - 12.2024

Maintenance Coordinator

Lessen, Inc.
03.2022 - 01.2023

Communications Operator and Dispatcher

City of Phoenix Police
09.2002 - 03.2022

High School Diploma -

Mesa High School
Erin Lewis