Erin Patterson
Maricopa
Summary
Experienced technical professional seeking to advance career and acquire new knowledge within a supportive organization. Eager to contribute talents to a company aligning with professional aspirations and values. Passionate about continuous learning and development, committed to making a meaningful impact in a dynamic work environment that fosters growth and innovation. Excited about collaborating with like-minded professionals to drive success through dedication and hard work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Infrastructure Services & Management
TSMC Arizona
11.2022 - Current
- Assisted users with PC, phone, printer, and other technical issues they had as a member of the helpdesk before being handpicked for the Infrastructure Services and Management section.
- Responsible for maintaining the networks for the office, FAB, and several other support buildings on TSMA AZ campus.
- Collaborates with international team to provide efficient and swift equipment casualty correction to ensure minimum product production interruption.
- Responsible for monitoring and providing initial alert response for all network infrastructure and database systems to include Oracle, DB2, and Kubernetes.
- Provide on the job training for new members.
RF Technician II
Crane Aerospace and Electronics
03.2021 - 11.2022
- Assists in the on-the-job-training of less experienced and/or lower-level technicians.
- Performs a variety of routine electronic or environmental tests to ensure the operations of subassemblies and units meet company and customer specifications.
- Proficient in utilizing advanced diagnostic tools and software to troubleshoot complex circuit issues.
- Skilled in reading and interpreting schematics and technical manuals for effective electronic repair.
- Responsible for the proper use and care of test equipment and maintaining a clean and orderly work area.
- Preforms troubleshooting to the component level.
Field Service Technician
Alimak Service Group
09.2020 - 02.2021
- Maintain lifts inside wind turbines at customer sites by preforming inspections, teardowns and rebuilds of safety blocstops and motors, or replacing of lift cables for lift re-certifications on an as needed basis.
- Interact with customers onsite to provide them with timely responses to any questions, concerns or needs they may have during the re-certification process and beyond.
Electronics Technician
Commander U.S. Naval Forces Europe-Africa/Commander U.S. Sixth Fleet (CNE-CNA-C6F)
- Supervised and managed eight sailors and four contractors at the command Information Technology (IT) Helpdesk. Supported a combined flag staff of over 1,100 personnel.
- Assisted customers with computer issues by asking questions to ascertain specific problems, troubleshooting hardware, and software issues with systems and peripheral equipment. Presented training on basic diagnostic and problem-solving techniques to enable quicker resolution of less-complex issues.
- Oversaw Customer Service Team and trouble ticket database to ensure timely resolution of troubleshooting and repair tasks to support Command, Control, Communications, and Computer Systems (C4) for customers. Provided Headquarters (HQ) enterprise services coordination, facilitation, and resolution for provided HQ Enterprise Services.
- Coordinated with the ONE-Net SIPRNet (Classified network) / NIPRNet (Unclassified network) service provider for issuing and connection of all CNE-CNA-C6F command PC assets.
- Managed and maintained the Local Registration Authority (LRA) program in support of CNE-CNA-C6F and its subordinate commands to allow access to SIPRNet. Managed the departmental sponsorship program ensuring a smooth integration of incoming personnel to the department.
Electronics Technician
USS Sampson DDG102
- Lead four personnel in the maintenance and repair of all RADAR (Radio Detection and Ranging), IFF (Identification, friend, or foe), and Navigational equipment on board USS Sampson.
- Identified major DDG (Guided-Missile Destroyer) class Integrated Bridge System (IBS) fault caused by Integrated Condition Assessment System (ICAS). Discovered and repaired incorrectly wired communications switch during system upgrade. Also, repaired two underway preventing gyro casualties ensuring continuous safety of navigation.
- Established, developed, and managed robust technical training and professional development program for 40 personnel, resulting in significantly improved team cohesion and specialized skills in the following areas: Combat Systems, Maintenance and Material Management (3M), Aloft Safety, and Hazard Awareness.
- Coordinated three system upgrades, wiring antenna replacements and countless hours of preventative and corrective maintenance, keeping all gear as close to 100% operational as possible, while overseeing the ships aloft program with 0 mishaps.
Education
Bachelor of Fine Arts - Digital Photography
Arizona State University
12.2023
High School Diploma -
Marshall Fundamental Secondary School
06.2005
Skills
- Skilled troubleshooter
- Dedicated leader
- Flexible in dynamic environments
- Skilled Communicator
- Quick Learner
- US Navy Veteran
Certification
- CompTia Security +
- Information System Maintenance Technician
- AN/SPS-67 (V) 5, Surface Search Radar Set Maintenance
- URN-25 Tactical Air Navigation Technician
- Limited Communications Security (COMSEC) Maintenance Technician
- Strategic SHF Satellite Communications (SATCOM) Systems Maintenance
- Electronic Equipment Repairman Trainee
- TAN/USQ-155(V)6 TVS Maintenance
- Work Center Supervisors/OMMS-NG Training
- Safety Program Afloat Global Online
- Electronics Technician (ET) "A" School
- Electronics Technician Apprentice Technical Training
Timeline
Infrastructure Services & Management
TSMC Arizona
11.2022 - Current
RF Technician II
Crane Aerospace and Electronics
03.2021 - 11.2022
Field Service Technician
Alimak Service Group
09.2020 - 02.2021
Electronics Technician
Commander U.S. Naval Forces Europe-Africa/Commander U.S. Sixth Fleet (CNE-CNA-C6F)
Electronics Technician
USS Sampson DDG102
Bachelor of Fine Arts - Digital Photography
Arizona State University
High School Diploma -
Marshall Fundamental Secondary School
Similar Profiles
Jacob McLaughlinJacob McLaughlin
Lithography Process Technician at TSMC ArizonaLithography Process Technician at TSMC Arizona
Maxwell YlitaloMaxwell Ylitalo
CMP Process Engineer at TSMC ArizonaCMP Process Engineer at TSMC Arizona
Cheng-Han LinCheng-Han Lin
Principal Product Manager at TSMC HeadquarterPrincipal Product Manager at TSMC Headquarter
Oriana LermaOriana Lerma
Eligibility Interviewer at State of ArizonaEligibility Interviewer at State of Arizona
Kristine KinelKristine Kinel
Food and Beverage Manager/Event Sales Coordinator at Lone Tree Golf ClubFood and Beverage Manager/Event Sales Coordinator at Lone Tree Golf Club