Erma Waters
Scottsdale
Summary
My name is Erma, Iam currently seeking to expand my career in the medical field as a medical assistant with Phlebotomy. Iam a very hard devoted worker and have a passion for caring for others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Integrity Pain and Wellness
12.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Housekeeper
Lessen
04.2021 - 04.2025
- Demonstrated honest and trustworthy work ethic in client homes
- Consistently exceeded client expectations in order to guarantee future services
- Performed heavy cleaning duties such as cleaning floors, glass, washing and scrubbing walls, vacuuming carpets, and sweeping floors
- Cleaned and sanitized bathrooms, resupplying toiletries & appliances as needed
- Inspected and maintained all lighting fixtures, baseboards, and under furniture with strong attention to detail
- Gathered and removed unnecessary items throughout building/residence
Janitor
Omex
11.2020 - 04.2021
- Disinfect doors, windows, and tables
- Empty trash
- Clean/disinfect bathrooms
- Maintain cleanliness
Housekeeper Supervisor
Loves- Best Western Plus
05.2018 - 09.2020
- Assigning rooms
- Assigning laundry attendant
- Inspecting rooms
- Inspecting hallways
- Inspecting elevators
- Restocking supplies
- Inventory
- Weekly schedules
Education
Medical assistant w/ Phlebotomy -
Arizona College
12.2024
Skills
- Laboratory specimen collection
- Instrument sterilization
- Patient assistance
- Vital signs measurement
- Medication administration
- Treatment room preparation
- Medical record keeping
- Appointment scheduling
- Patient preparation
- Medical laboratory setup
- Office administration
- Inventory management
- Patient greeting
- Patient education
- Scheduling coordination
- Prescription management
Certification
- CPR Certified, 07/24, Mesa, AZ
- HIPAA certified, 06/24, Mesa, AZ
- Bloodborne Pathogens certified, 06/24, Mesa, AZ
- OSHA certified, 06/24, Mesa, AZ
Timeline
Medical Assistant
Integrity Pain and Wellness
12.2024 - Current
Housekeeper
Lessen
04.2021 - 04.2025
Janitor
Omex
11.2020 - 04.2021
Housekeeper Supervisor
Loves- Best Western Plus
05.2018 - 09.2020
Medical assistant w/ Phlebotomy -
Arizona College
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