Ernestina Pena

Dynamic Food Service Manager with proven expertise at Southwest Food Services, excelling in safety compliance and employee training. Achieved significant reductions in food waste through strategic inventory management while fostering a collaborative team environment. Adept at quality assurance and maintaining high standards, ensuring exceptional dining experiences for all customers. Proficient food service management professional successful at overseeing employee training, optimizing team performance, and increasing customer satisfaction. Seasoned Food Service Manager adept at optimizing department operations by maximizing efficiency, performance and cost controls. Strong communicator and strategic planner with excellent conflict management abilities. Built exceptional rapport with vendors to support consistent and favorable inventory replenishment. Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.