Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ernesto Flores

Avondale

Summary

Hardworking energetic sales associate committed to driving high sales in both slow and busy shifts. I am organized and patient when I am doing all daily tasks, handling customer complaints and or replenishing stock. I have learned to be a flexible team player, receiving awards for demonstrating honesty and integrity with customers, team members and supervisors. Overall I am committed to providing outstanding customer service and maximizing sales. I am known to be persuasive and friendly consistently to exceed performance standards and sales targets. Looking forward to maintain and exceed our department standards. I am punctual, and lastly, I have been recognized for consistently receiving high ratings on customer feedback surveys.

Overview

5
5
years of professional experience

Work History

Sales Associate

Ken Garff kia
Phoenix
12.2020 - Current
  • Facilitated customer selection of vehicles aligned with preferences and needs.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Provided exceptional customer service during vehicle purchase and delivery processes.
  • Participated in team meetings to discuss sales strategies and improve performance.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Bachelor of Arts - Graphic Communications

California State University, Northridge
Northridge, CA
06-2003

Skills

  • Vehicle selection
  • Product demonstration
  • Customer service
  • Sales strategy
  • Complaint resolution
  • Customer relationship management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Ken Garff kia
12.2020 - Current

Bachelor of Arts - Graphic Communications

California State University, Northridge
Ernesto Flores