Ernie Higuera

• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Opening and closing managerial duties
• Front end supervising, problem solving for customer

and vendor issues

• Product ordering and complete store merchandising
• Recalls, reclamation and backroom organization
• Certified for MoneyGram, lotto, and check cashing
• Forklift, food prep and hazardous material certified.

• Enhanced workplace morale by fostering a positive and collaborative environment for team members.
• Opening and closing managerial duties
• Front end supervising and customer service
• Store orders and product merchandising
• Built displays, including end caps and ad changes
• Supervising all departments and vendors

• Enhanced customer satisfaction by providing exceptional service and personalized golf instruction.
• Member and public tournament organization
• Pro shop merchandising and sales
• Acting Director of Golf in absence of Director

• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Product ordering and merchandising
• Displays, end caps, and inventory control
• Crew schedueling and back room organization

• Price coordination and schematic layouts
• Inventory, shrinkage, and product control
• Opening and closing managerial duties
• Shipping / receiving, product merchandising
• Front end supervising, safe balance and customer

service

• District trainer for Receivers and Scan-coordinators