Eslam Elkoushy

• Led sprint reviews and planning meetings to promote full team engagement.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
• Worked to provide continuous improvement for product development lifecycle.
• Updated customers and senior leaders on progress and roadblocks.
• Communicated project updates to stakeholders at all levels.
• Resolved staff conflicts and identified potential areas of improvement.
• Managed various IT projects to meet deadlines and customer requirements.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Surveyed clients to ascertain requirements and expectations for product.

• Defining configuration specifications and business analysis requirements
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Define, document and obtain approval for Test Strategy and Approach, including objectives, overall phasing and testing methodology and standards
• Adherence to testing standards, guidelines, and testing methodology as specified in testing approach
• Ownership of overall product quality and testing resources
• Ownership of manual and automated test cases
• Define and track test metrics, including code coverage, quality, and performance
• Manage execution of testing efforts; including meeting committed delivery dates for released and soon to be released applications and components
• Ensure highest level of quality performed by test team remains strong
• Set and agree test tool strategy, leveraging automation tools
• Establish testing tools and standards
• Manage external vendors and resources for testing while maintaining highest quality
• Manage and report on Defect management
• Planned, designed and performed manual and functional project testing and reported defects
• Contributed to project plans by providing time-scale estimates
• Provided technical advice to improve quality of engineering practices

As member of testing team at I was responsible for all stages of software testing cycle variety of company software solutions.

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout software development lifecycle -Designing and developing test automation scripts.
• Using test automation guidelines.
• Researching issues in software through testing.
• Collaborating with QA Analysts and Software Developers to develop solutions.

• Develop, maintain and execute PRPC v7.x test cases (functional) as per test plan
• Attend and collaborate in all stand ups, planning and design sessions
• Understand functionality of Scrum team specific test cases and End to End test cases.
• Work with upstream and downstream application teams to execute E2E test cases
• Lead and provide appropriate knowledge transfer to offshore testers to assist in efforts
• Own and manage automated scripts
• Work with automation team to automate and maintain test cases
• Execute System and Regression Testing
• Collect, review and validate test data
• Report and track defects to closure
• Contribute to continual improvements
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Track quality assurance metrics, like defect densities and open defect counts
• Track quality assurance metrics, like defect densities and open defect counts

• Drove operational efficiency by automating routine tasks, freeing up staff to focus on more complex issues.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
• Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.
• Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
• Enhanced customer loyalty with targeted analytics strategies, pinpointing areas for improvement in service delivery.
• Provided technical support for troubleshooting analytics and reporting issues.
• Optimized workflow by training personnel on best practices in quality control techniques and documentation procedures.
• Enhanced product quality by designing and implementing comprehensive quality control procedures.

• Coordinated cross-functional teams during end-to-end testing phases, ensuring comprehensive coverage.
• Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
• Enhanced product reliability through thorough functional, regression, and performance testing.
• Customized testing environments to replicate various user conditions, improving test accuracy.
• Implemented defect tracking system that streamlined bug resolution process.
• Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
• Reduced critical bugs in production with comprehensive system and acceptance testing.