Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esma Qasımova

Baku,BA

Summary

Dynamic barista with a proven track record at Barista, excelling in customer engagement and cash handling. Leveraged market research to enhance menu offerings, resulting in increased customer satisfaction. Known for delivering exceptional service during peak hours while collaborating effectively with team members to meet high-volume demands.

Overview

2
2
Languages
4
4
years of post-secondary education
1
1
year of professional experience

Work History

Barista

Esma
Baku, Ecemi
06.2026 - 09.2026
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Controlled line and crowd with quick, efficient service.

Barista

Barista
Baku, Baku
11.2025 - 05.2026
  • Prepared various coffee beverages following standard recipes and customer preferences.
  • Assisted customers with menu selections and provided friendly service at all times.
  • Collaborated with team members to meet high-volume customer demands during peak hours.
  • Handled cash transactions accurately and processed customer payments efficiently.

Education

Bachelor of Science - Marketing

Azerbaijan Construction And Design
Baku
09.2024 - 06.2028

Skills

  • Point of sale
  • Customer service
  • Product knowledge

Languages

Turkish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Barista

Esma
06.2026 - 09.2026

Barista

Barista
11.2025 - 05.2026

Bachelor of Science - Marketing

Azerbaijan Construction And Design
09.2024 - 06.2028
Esma Qasımova