Esmeralda Esquivel
Phoenix
Summary
Dedicated house cleaner with a proven track record at my own business, excelling in residential cleaning and customer service. Expert in eco-friendly practices and inventory management, I consistently exceed client expectations, enhancing satisfaction and building lasting relationships. My attention to detail and effective schedule management ensure pristine environments tailored to individual needs.
Overview
13
13
years of professional experience
Work History
House Cleaner
Me
09.2012 - Current
- Cleaned residential spaces efficiently using appropriate cleaning techniques and tools.
- Organized cleaning schedules to ensure timely completion of tasks.
- Maintained inventory of cleaning supplies, ensuring availability for daily tasks.
- Implemented eco-friendly cleaning practices to enhance sustainability efforts.
- Developed customized cleaning plans based on client preferences and needs.
- Provided exceptional customer service by addressing client concerns promptly and professionally.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Education
Alhambra Highschool
Phoenix, AZSkills
- Residential cleaning
- Cleaning techniques
- Inventory management
- Eco-friendly practices
- Customer service
- Customized cleaning plans
- Client relationship building
- Schedule management
- Task organization
- Time management
- Attention to detail
- Problem resolution
Languages
Spanish
Native or Bilingual
Timeline
House Cleaner
Me
09.2012 - Current
Alhambra Highschool