Espy Cruz
Scottsdale
Summary
Dynamic Operations and Visual Manager with a proven track record at Alo Yoga, excelling in analytical skills and training coordination. Successfully led teams to enhance sales performance through strategic merchandising and effective project planning. Bilingual in English and Spanish, adept at fostering teamwork and driving productivity in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Operations and Visual Manager
Alo Yoga
Scottsdale
05.2022 - Current
- Collaborated with team to develop strategies for achieving daily sales goals.
- Led team in implementing merchandising standards and provided training materials to district.
- Identified merchandising opportunities to boost category volume.
- Coached associates on sales techniques and recovery standards.
- Contributed to successful new store opening initiatives.
- Analyzed business performance through weekly recaps, identifying areas for improvement.
- Trained staff on effective execution of store layouts, signage, and window displays.
- Developed visual merchandising strategies, enhancing sales performance.
Assistant Store Manager
Vans Vf
09.2015 - 05.2022
- Participated in new store openings to enhance operational efficiency.
- Trained stock teams on inventory management and stockroom organization best practices.
- Led weekly team meetings to evaluate performance and identify productivity gaps.
- Managed weekly targets, ensuring consistent achievement of productivity goals.
- Conducted store inventories during store manager's absence to maintain accuracy standards.
- Oversaw store remodel while store manager was absent, introducing new 3.0 concept in January 2021.
- Assisted district manager with store cleanups and training teams on efficient processes.
- Developed talent across multiple locations to strengthen overall team performance.
Co-manager
Aeropostale
05.2012 - 10.2014
- Promoted to position to help open 15,000 square feet store; projected volume: 10 million.
- Anticipated hiring needs to staff team of 80 associates.
- Coached and developed a brand-new team on merchandising and customer service standards.
- Developed employees to support career growth, meet expectations for internal promotions.
- Lead each floor set and merchandised entire store of men’s, women’s and children’s clothing.
- Executed company directives for floor sets and store windows.
- Evaluate performance against company sales goal.
Skills
- Analytical skills
- Project planning
- Prioritization
- Scheduling
- Adaptability
- Training coordination
- Budget monitoring
- Teamwork
- Bilingual (English/Spanish)
- Translation
- Focus
- Quick learning
- Ability to work under pressure
Languages
Spanish
Limited
Timeline
Operations and Visual Manager
Alo Yoga
05.2022 - Current
Assistant Store Manager
Vans Vf
09.2015 - 05.2022
Co-manager
Aeropostale
05.2012 - 10.2014
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