Esther Sedillo
Avondale
Summary
Detail-oriented cashier with a strong background in customer service and cash handling. Known for problem-solving abilities and effective communication, consistently fostering positive customer relationships while maintaining organized checkout environments.
Dependable professional with extensive experience in retail environments. Expertise in cash register operations and customer assistance, dedicated to enhancing shopping experiences and contributing to team success.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
9
9
years of professional experience
Work History
Cashier
Fry's Food And Drug
Avondale, AZ
01.2022 - 11.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Managed cash handling tasks, ensuring accuracy during shifts and at end-of-day reconciliations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier /Shelf Stocker
99 Cents Only
Goodyear, AZ
11.2016 - 12.2018
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted customers in locating products, enhancing overall shopping experience.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Stocked shelves efficiently to maintain optimal product availability and store organization.
- Checked and pulled defective or expired products from shelves.
Stocker
Ross Dress for Less
Goodyear AZ
02.2016 - 12.2017
- Organized merchandise on sales floor to enhance product visibility and accessibility.
- Assisted in unloading shipments and stocking shelves promptly for efficient customer service.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Followed orders precisely for correct items, sizes and quantities.
Education
High School Diploma -
Choola High School
Tucson, AZSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Payment processing
- Product restocking
- Product knowledge
- Refunds and exchanges
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Retail merchandising
- Daily reporting
- Credit card processing
- Credit and cash transactions
- Dependability and reliability
- Merchandise exchange
- Receipt handling
- Problem-solving
- Honest and dependable
Timeline
Cashier
Fry's Food And Drug
01.2022 - 11.2024
Cashier /Shelf Stocker
99 Cents Only
11.2016 - 12.2018
Stocker
Ross Dress for Less
02.2016 - 12.2017
High School Diploma -
Choola High School